marathonphotos.liveReviews of marathonphotos.live

Don't bother wasting money with this company, the photograph(s) you will receive are low quality jpegs. If you attempt to zoom, crop or adjust the photograph(s) at all then you are just going to get noise and compression artefacts. Although you get to preview the photos, I incorrectly assumed the preview was purposefully low quality and watermarked to encourage people to buy the original full resolution photograph. This is pretty standard practice. I assumed wrong, what you will receive is the same low quality image just with the watermarks removed. I contacted support asking if the original photographs were available rather than the compressed ones and was told the jpeg is the original photograph, which is clearly not true. The DSLR cameras used at the events do not take 400kb jpeg photographs.

I thought I was buying pictures with times on them & saying where the event was etc. I got some downloads that I have to print myself at £10 a picture. Really unclear what I was buying & a total rip off. Pity because it was a good day.

If there was an option for no stars, you would have got it! I have written to you on your website, you have not bothered to reply. The prices of your photos are ridiculous, especially since they are digital downloads. At Comrades 2023, my running partner and me crossed the line together holding hands, and you cut us in the middle. So if we want a pic of us together we both need to buy the pic. In my book, that's called a rip-off and I will be certain never to buy one more picture from you in the future. You should be ashamed of yourselves for trying to pull money out of our pockets with cheap tricks like that!

Pathetic ordering platform, without clear user instructions. Inconsistent pricing between what is advertised and at check out. Poor photo angles from clearly amateur photographers, utilised at Comrades Marathon. Pricing structure unacceptable. I ordered nothing, as I suspected they are scammers. Checked TrustPilot to confirm. Don't get caught by these robbers.

Do not purchase these! Emailed me to tell me there was a video of me crossing a finish line. Great I thought. I paid 8 euro for the video and was told the video was still processing ...okay why email me and take my money when the video wasn't ready for me to view then? No problem, I'll just wait for a bit. Days later, DAYS still no video. The process of applying for a refund was also tough and was told to "just wait". Don't bother wasting your money with these scam artists. As far as I'm concerned they're thieves.

DO NOT BUY THE PICTURES. Low resolution images. Little clarity and blurry. I complained about the resolution and the fact the file sizes of the images were compressed jpeg around 400kb proved this. I asked for a refund or a complaints procedure and was told no. I was also passed to three different people. I’m more annoyed at their complaints procedure, rather than their refund policy. No effort to officially log my complaint

Seven locations UNTRUE - clips from 7 camera angles at TWO LOCATIONS - the sensor mat at halfway and the finish line. A total of 58seconds of clips. Not so much skating as navigating the obstacle of the mat. I recommend you don't bother. I am disappointed. Poor value !