ManekicasinoReviews of manekicasino.com

Response from ManekicasinoJun 23, 2023

Hello, denise sauve Thanks for your feedback. We are sorry to hear that you are having a hard time getting your winnings. We would like to know what happened with your withdrawal. Quite possibly it's related to the verification, which is an essential part of the withdrawal process. You may check for more information here: https://www.manekicasino.com/en/account/documents We are always ready to oversee things deeper, and your situation isn't an exception. Send us your full name and account email, and we'll look into your case to help you with this matter. Sincerely, Maneki Casino

Response from ManekicasinoJun 8, 2023

Hello, Denise Sauve Thanks for your detailed feedback. We are sorry to hear that you have had not the best experience that we tried to provide you. To understand the situation, we are more than willing to look into this, to see what happened and we truly would like to know what exactly wasn't working while you were chatting. Could you please elaborate on this? Please send your full name and email address to this email mailbox - [email protected], and we'll look into it and find out what happened with your withdrawal. Also, as you know, passing the verification is part of the withdrawal process. And yes, even for card/s that you no longer have but used in the casino, you would still need to verify it. Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly. Additionally, all payment methods utilized should be confirmed as a license holder obligation. We would like to receive your feedback as soon as possible. We are available 24/7. Sincerely, Meneki Casino

Response from ManekicasinoMay 8, 2023

Hello Yvonne, We are so sorry to hear that you have not had the best experience with our casino. I'm happy to offer you some general advice: Keep your wagers in line with your deposits to increase your chances of winning big jackpots and free spin rounds. For instance, if you deposit €50 and bet €10 per spin, you will only have five opportunities (without payouts), which is not ideal for a prolonged gaming session. As you know, gambling is a game of chance with no assurances. Yes, the more you play, the more opportunities you have to win the jackpot, but this is still not guaranteed. Also, I will also make sure to forward your concern to your VIP Manager. At Maneki Casino, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know. Sincerely, Maneki Casino

Response from ManekicasinoMar 6, 2023

Hello, Marielle Deleuran Thanks for your detailed feedback. We are sorry to hear that you are having a hard time getting your winnings. As you know, passing the verification is part of the withdrawal process. And yes, even for card/s that you no longer have but used in the casino, you would still need to verify it. Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly. Additionally, all payment methods utilized should be confirmed as a license holder obligation. We are always ready to oversee things deeper, and your situation isn't an exception. Send us your full name and account email, and we'll look into your case to help you with this matter. Sincerely, Maneki Casino

Response from ManekicasinoJan 26, 2023

Hi Oral, Thank you for your feedback. We are sorry that you have had an unpleasant experience with our platform. If you would be so kind to provide me with your email address, I will be happy to ensure we get this resolved for you and someone from our Customer Support Team will reach out to you as soon as possible with a resolution. Sincerely, Maneki Casino

Response from ManekicasinoNov 22, 2022

Hello Alch, We are sorry to hear that you haven't had the best gaming experience. As you know, gambling is a game of luck and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot, however, it is still not guaranteed. Some general advice: Try to keep your bets relative to your deposits so as to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you 5 opportunities (without payouts) - this is not conducive to an extended gaming session. Also, if a game is not offering decent payouts within the first few spins, try out a different game. If you like, we will gladly review your account to see if we could offer any other advice? For this, we would need you to provide your email address, please? At Maneki, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know. Sincerely, Maneki Casino

Response from ManekicasinoAug 26, 2022

Hello Andre Riedel, We are sorry to hear that you haven't had the best gaming experience. As you know, gambling is a game of luck and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the Jackpot, however, it is still not guaranteed. Some general advice: Try to keep your bets relative to your deposits so as to provide you with more opportunities at getting to those free spin rounds and big jackpots. For example, depositing €50, and betting €10 per spin, will only give you 5 opportunities (without payouts) - this is not conducive to an extended gaming session. Also, if a game is not offering decent payouts within the first few spins, try out a different game. If you like, we will gladly review your account to see if we could offer any other advice? For this, we would need you to provide your email address, please? We would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.

Response from ManekicasinoAug 23, 2022

Hello Dave, Thank you for your feedback. We are sorry that you have had a negative experience with our platform. We want to offer you the opportunity to share your account details with our team so we can investigate this further. Please reach out at [email protected] or you can contact us via live chat. We are available 24/7.