samuele S.
TOTAL SCAM 👿👿 I have paid a service of…
TOTAL SCAM 👿👿 I have paid a service of 0.10 euros and the following day they charged me 49.90 euros!!!!!🤮👎🏻👎🏻💩💩💩 Stay away
Makemepdf is listed under Internet & Software.
Makemepdf (makemepdf.com) has 471 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 107 reviews with 1 star · Clear filters
samuele S.
TOTAL SCAM 👿👿 I have paid a service of 0.10 euros and the following day they charged me 49.90 euros!!!!!🤮👎🏻👎🏻💩💩💩 Stay away
Derek M.
They state in their web blurb, no credit card necessary. Untrue, you have to give a CC number even for £0.99. Two days later, they took a further £29.99 which would be a monthly payment which I never signed up for or authorised. Two weeks ago, they authorised a refund (so say)! I keep chasing and am still waiting, wasting time and causing frustration. Don’t waste your time and money on these charlatans.
SA
I would not recommend using this website as it doesn't do the job properly. When I made a complaint and asked them to review the document translation that their website has done, I was told that my money will be refunded as it was really horrible. For some reason they deducted money in 2 different transactions at the same time and now telling me that they only going to refund 1 payment. Scammers.
Bracken
(Tried) to use the service to convert a file to a pdf… paid £1 to do so. First of all, it didn’t even work. It would not convert my file to a working pdf. Secondly, I initially paid £1 for 1 pdf… just to check my bank to see another 99p come off PLUS £30 in pending. I email them and tell them to cancel it or do whatever they can as I absolutely did not authorise those extra charges, and on the 27th of feb they confirm they’ll send a refund. Come 20th of march, I’ve still no refund so I send them a chaser email asking why not… they say it was an issue on their end and its being processed now and I’ll receive it within 5 business days. Guess who still doesn’t have their refund for payments that I never consented to☺️ Avoid this company at all costs. Shocking how they run the website and get away with clearly saving customers bank details without the customers knowledge or consent.
Hira A.
I would not recommend using this website. I urgently needed to convert a document and checked the Trustpilot reviews beforehand, which seemed reassuring. I paid for what was advertised as a one-time use; however, more money was still taken from my account, funds I needed for essential bills. I have been going back and forth via email with a Lisa who repeatedly assures me the refund will arrive within a few days, but it never does. This has been ongoing for nearly a month now. In my experience, this feels like a complete scam. I would strongly advise others to be cautious before sharing any account details.
Tobias S.
I got scammed by this website several times. They even switched to another credit card because I had used Apple Pay to pay them. If you have already somehow been caught in their trap, you have to write an email to support(at)makemepdf.com and immediately cancel any contract or subscription which you may have unintentionally made, plus ask for an immediate refund. This seems to be what works. At least I was notified with several emails that my cancellation had been accepted and the refund initiated. I will update this review in case this would not go through.
Not H.
This company states they have document translation. However, the document translated still had lines of original language, so it was a total waste of time. I emailed customer support, and zero response has been received. I am going to dispute their charge, even though it is minimal, to let Makemepdf know this is unacceptable.
Selina C.
I signed up for the £0.99 one time trial in February - what I thought was a one off fee. Then i was charged £29.99 came out my account. i have to say I'm sick of these dishonest companies, tricking you into subscriptions hoping you wont notice! I had also tried TheBest PDF for a £1.95 trial, but could not download the file I needed, and same thing happened only this time got charged £39.99 for 2 months! Cancellation did not work - but I contacted their support and they have finally cancelled, after offering yet more discounts - why would i do that for a program that didn't work?! They have said they would refund - but not specified how much - and it would take business 14 days??? how can a refund take that long?? Lets see if i get the full 2 months refund as requested. Most interestingly their dashboards are identical! Are they the same company???? doing the same trick to get unsuspecting customers who are trying it out to edit PDF's and getting trapped into covert subscriptions. It should say CLEARLY on the sign up page that if not cancelled within xx days, subscription charge of xx will apply. Instead it just happens after the trial when you have forgotten about it - So dishonest