Josh Z.
Original order all wrong. They did correct the order.
My first order that was sent out every vent was wrong and needed to be returned. Some were wrong style some were wrong finish and some were poor quality control because the mold did not release correctly. The second time they sent them out they were all correct but it took several weeks to get my order. The staf was very nice about correcting the issue and the greats are installed and look great. The greats are great quality.
Response from Majestic Vent CoversNov 23, 2017
Dear Josh, Thank you for your honest feedback. The issue was due to human error but I am glad we could resolve it and make it right for you. In total from the date you placed your order 10/26 until the day you received your corrected items it took exactly 20 days, I apologize for the length in time and I hope it was not too much hassle on your part. Your comments will be shared at our next staff meeting and will help us ensure fewer issues in the future. Have a great weekend and wonderful Thanksgiving.


