David A.
Refund Promised but Never Issued
I placed an order with Main Line Overland in November 2025 and canceled the order immediately. I received written confirmation from the company on November 18, 2025, stating that my refund of $1,520 had been approved and would be issued within 7–10 business days. The refund was never issued. Since then: • I have emailed multiple times • I have called and left voicemails • I have received no response from the company • The refund still has not been processed I never received the product, and I never received the refund that was promised in writing. I have now had to: • File a dispute with my credit card company • Submit a complaint with the Better Business Bureau • Leave public reviews to warn other customers This has been extremely disappointing and inconvenient. I hope my experience prevents others from having the same issue.