MailwishReviews of mailwish.com

I am writing this review out of sheer frustration and disappointment with the abysmal service provided by MailWish. Over the past few weeks, I have experienced nothing but continuous issues and unfulfilled promises. It has been an exasperating experience, to say the least. Firstly, the inability to receive incoming emails on our custom branded email has been a persistent problem that MailWish has completely failed to resolve. Despite numerous assurances from their support team that the issue would be fixed within a couple of days, it has been weeks without any resolution. Instead, we are told to use Mailbux.com, which is highly inconvenient and time-consuming as every user has to re-enter their names, redo all settings, and add signatures again. This workaround is not a solution, it’s a band-aid for a much larger problem that MailWish seems incapable of addressing. The communication with MailWish’s support team has been nothing short of infuriating. Despite repeatedly providing all the necessary information and even sharing screenshots, the responses have been dismissive and unhelpful. They have repeatedly shifted the blame and failed to take responsibility for their service’s shortcomings. Each response from their operator, Srinivasa Rao P, has been vague, and the promises to escalate the issue to the tech team have resulted in no tangible progress. Furthermore, the technical competence displayed by MailWish is highly questionable. Simple tasks like updating A records have led to accessibility issues, and the support team’s instructions have been contradictory and ineffective. For a company that claims to specialize in email services, their lack of reliability and expertise is alarming. In summary, MailWish has proven to be an unreliable and third-rate email service provider. Their inability to resolve fundamental issues, coupled with poor customer support, has made our experience with them extremely frustrating. I deeply regret choosing their service and would strongly advise others to steer clear of MailWish. It’s a classic case of getting what you pay for, and in this instance, the cheap service has turned out to be more trouble than it’s worth. Save yourself the headache and look elsewhere for a reliable email service provider. MailWish is simply not worth the frustration.

The first month was amazing. Everything was running smoothly. I liked their dealings and occasional support etc. Then came a day when I noticed that, I could send emails to everyone but within my own domain. I reported the issue and they offered some lame suggestions but could not fix the error in one week's time. Finally, I had to think outside the box and fix it within my limitations. Then came the dreaded second month, when they decided they to wanted to upgrade their server. Well, they own the server and they can decide to whatever they wish to do. But this affected my email service. I could not send any outgoing emails even within the organization. I was curious and asked for support and they said, there was some abnormal transport in my outgoing emails. So they suspended my outgoing emails and did not felt important to share the issue with me. These accounts are all newly created and we are against spam. So there was no way, any spam was sent from any of my email accounts. I kept asking for email logs and proof that anything of that nature had happened. Even upon repeated emails, and support requests, they could not send any logs. Now after me unable to send emails for almost a week, they are saying my technician consultation is fixed for a future time. They clearly don't know what they are doing. They don't have in house technician. They have no respect for the fact that I'm unable to use their services, even after paying for those services. Emails are a business crucial service and they are denying me the service, I've signed up with them.

Never Buy any thing from this company i think its spammer never give any kind of support and take more then 200 hours to just analytics the data if you are a business then avoided this kind of spammer

Registered for email service however as having issue with blacklist from ip adresss for some reason. Manage to resolved most of it, but realised its because its a class c where my provider has an issue. Thus suspended the mail sevice. Registered a domain but for more than 7 days still pending support claims its because of blacklist issue. Which is unrelated. Up till now still flagged for review, but not resolved. Waste of money.

Well customer service is awful. I essentially was chat down to by the rep. I became a client today! Instead of being having compassion and understanding I was talked down to. I am not computer savvy like most folks but the response I got was terrible. I simply was confused about there platform. Its hard to maneuver for me and get the answers I need. Not getting anywhere with it. Very disappointed

I haven’t been able to learn how to use the service I contacted Mail wish about a week or more ago no response from them at all

First of all, guys DO NOT BUY any email service from these guys. Let me tell you what they are doing. First of all, they will take your money. After one month you will make your emails at your account then they will do spam via your email accounts and they will suspend your emails after contacting them and asking for suspension they will tell you that you are spamming and violating our system. I asked them to give me my INTERNET IP from where I have done the spamming but they refuse to give me an IP address They just telling me that my website is hacked or email hacked but in reality, my website is working perfectly fine without being hacked and my email which is arkhalid at netwise.pk, I never use this email on any platform. I did justify to them that I didn't do anything wrong with your system they gave me 5 days to terminate my account but I canceled the account immediately with them as they are SCAMMERS. I only used the email which is support at netwise.pk just for SMTP on my platform I also gave them the snapshot where I used the SMTP but still, they are saying that my email is hacked and my system is hacked in reality, I am working on my platform smoothly. JUST FOR YOU GUYS DO NOT BUY EMAIL SERVICES FROM THEM as they are not secure at all. They will take your money and will ruin your business so guys STAY WAY FROM THEM.

no support, can not set it up. so if i could have given a no star i would I canceled as nobody is able to help setting it up. Again it is not a bad product however not for beginners. I would still love to make use of it if there is support