Valued C.
The quality delivered was outstanding
The quality delivered was outstanding

Whether it's CSAT, resolution time, or more, we will drive the metrics behind your team.
MaestroQA (maestroqa.com) has 24 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 21 reviews with 5 stars · Clear filters
Valued C.
The quality delivered was outstanding
Valued C.
It provides all the information needed in my work, It gives good reference to everything, specially the communication that our member or customer provides. It's easy to access, understand and it is also a user friendly.
Valued C.
I loved how efficient it made everything for me as an agent
Valued C.
It made my job very easy and more scheduled.
Mimay
Very nice tool for analysis and reporting. It gives immediate results -
Kayrose
I have been fortunate enough to go through the onboarding process twice with Maestro at two different companies. They make the onboarding process easy and are always available to answer questions and ensure your needs as a business are met. With MaestroQA, we have been able to maximize efficiency, give our team back hours of time per week, and save time on building reporting. I love how it integrated seamlessly with Zendesk, and some of our other tools.
Jordan H.
The tool is excellent, support is fast, and MaestroQA will be our preferred peer review tool for the foreseeable future.
Jessica B.
I was not looking for a QA program when I stumbled upon MaestroQA. I didn't even know what Maestro did or what the purpose was for my support department. It's hard to find value when you don't think you need something. Fast forward a year later, I don't know where my department would be without MaestroQA. The program helped my team define an excellent level of support, then worked with us to raise the bar. Vasu + team is extra helpful explaining and showing us how the program can meet our needs and continually checks in to help guide us through the process. I don't think my team would be able to scale efficiently without MaestroQA and I can't wait to see how it helps us in the future.