MacmallReviews of macmall.com

I did pay $25,99 for overnight delivery on December 2, 2017, morning. I did receive the Item only on December 5, 2017 around 5PM. What is the overnight delivery for your company ???

notttttttttttttttttttttttttttttttttttttttttttttttttt good i place my order 2 weeks ago and i was told i will get it in one week it has two weeks and has not even ship yet the customer sevice hang up the phone on me 2 time when i ask for a manager and when i do got to speack to someone i was told there is no manager please if the owner is looking to my review please look ing to this the customer sevice is verrrrrrrry bad with no one in charge thank you

Awful experience. I order everything online from many different retailers and it's always a smooth and easy experience...ordering from the Macmall website was a nightmare. I had to call my credit card the payment wouldn't go through...tired multiple cards and I then called Macmall and was left on hold for 20 minutes. Turns out Macmall has a lot of fraud and you have to go through an annoying process to purchase anything. Avoid it.I bought 3 iPads but will never order again.

I had placed an item in my shopping cart and provided my Paypal account. I had left this in the cart without confirming the order on Thanksgiving day and got a reminder from MacMall that the order was still pending. But by Friday morning the Order had been already confirmed and my PayPal account charged. When I called Customer Service they were unable to cancel the order. Now I have to wait to receive the Product and then return it for NO FAULT of mine!!

Macmall and shop runner are both fails, if you believe there promise of 2day shipping. It took 3 days yust to get notified my purchase shipped, then it will arrive 5 days after that. November 18 until November 27, not exactly 2 day shipping. Never again.

Over the years I have bought several computers from MacMall, and was very satisfied with both price and service. Your price is still good, but the service is now TERRIBLE! Yesterday I had some questions about what new Apple computer would be best for me. I started with Customer Service, and they routed me to Sales, and nobody could answer my questions. Then I tried Tech Service, and the person who answered had to look up a reply, and then read me what I had already seen on your web site (word for word). He could not answer my question, and also all the people I talked to were very slow, having to put me on hold several times. And all were hard to understand. I sympathize with third world workers, but I expect understandable English, especially in the Phllipines! Today I free to the nearest Apple Store where they answered my questions immediately. Then I called MacMall sales to order the $899 MacBook Air. Again bad English, and a VERY slow agent who had great trouble understanding me, and vice versa. She wanted the item number, which was NOT listed on your MacBookAir website, which I was seeing on my old MacBook as I was talking. She had trouble getting my credit card number right, even though I made the effort to speak extra slowly and clearly It took 15 minutes to complete the order. My time is valuable, and I doubt whether I will use MacMall again! ================================= Addendum: To make a bad experience even worse, when I received a copy of my order, It was at the wrong (much higher) price, and this caused my additional grief to get corrected! ================================= Herman Bieber

Don't make the mistake I made thinking this is something other than a mom and pop business. I ordered an ipad on Sunday and it was not shipped until the next Friday and won't arrive until 10 days after I ordered it (maybe). I called them four days after my order because I hadn't been notified that it had been shipped yet. I was told that they were sending it from one warehouse to another and yatta, yatta, yatta.... That means that they are storing these items in someone's garage and he is out of town so they have to wait until he gets back. I've had big items that had to be shipped via freight that got here quicker than this. Macmall is obviously an old school business that doesn't know how to get things out the door. I've learned my lesson and won't do business with them anymore. We just have too many choices to have to deal with this kind of business.

I purchased 4 refurbished HP All In Ones. Packaging was terrible and 2 arrived broken. For one of the power cords I received an extension cord. And for Mice and Keyboards I received Dell Products that looked like they had never been cleaned.