Machinio.com Reviews | Read Customer Reviews of machinio.com

Machinio.com Reviews | Read Customer Reviews of machinio.com

Machinio.com reviews

Showing 11 reviews with 1 star · Clear filters

Egbine E.
Mar 27, 2024
Criminals
Criminals. They are scams
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Betto D.
Feb 12, 2024
Sollecito nuovamente un intervento…
Sollecito nuovamente un intervento risolutivo per il problema riscontrato sul crm ma niente da fare. Soldi buttati. In risposta alla vostra mail vi comunico che sono state fatte tutte le modifiche da voi indicate ed il problema persiste. Per quanto riguarda la call con il vostro responsabile tecnico( ne avremo avute circa una decina ormai) , normalmente tra aziende si concorda un orario e non che telefona quando ha tempo lui. Rimango in attesa
Response from Machinio.comMar 12, 2024
Gentile Cliente, La ringraziamo per il feedback. Il nostro team ha seguito tutti gli step necessari alla risoluzione del suo caso. Tuttavia, è stato appurato che la fonte del problema non è riconducibile a Machinio, ed è quindi necessario contattare il suo fornitore per risolvere concretamente la questione. Il nostro account manager ha provato a mettersi in contatto con lei diverse volte, senza però ricevere risposta. Le ha quindi inviato tali informazioni via email in data 7 febbraio. Rimaniamo a completa disposizione per aiutarla a risolvere il problema il prima possibile. --- Dear Customer, Thank you for your feedback. Our team has followed all the necessary steps to resolve your case. However, we have ascertained that the source of the problem is not Machinio, and it is therefore necessary to contact your supplier to resolve the issue. Our account manager tried to get in touch with you several times, but received no reply. He therefore sent you this information by email on February 7th. We remain at your disposal to help you solve the problem as soon as possible. Thank you, Machinio
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RJ S.
Jun 22, 2023
I listed on this site and got zero…
I listed on this site and got zero calls and not sure how many looks. Listed on Ebay and got 171 looks and sold there in two weeks. This was the right place to sell my $15K lift. I can not recommend Machinio at all, cant even get proper billing info from them. There website site has NO website help line to call either. I tried to send myself a email like I was a customer and it took two day to get. Just wanted to make sure my link was correct You can say all you want but charged me for two months without one lead.... You dont even have your phone number listed on your website. If your so excellent, then return my fees paid?
Response from Machinio.comJul 26, 2023
Thank you for bringing your concerns to our attention. At Machinio, we strive to provide an excellent experience for our clients and we regret that we fell short of your expectations. We take all feedback seriously and are committed to continuing to improve our service. To better understand your specific situation, we kindly request that you reach out to our dedicated customer support team. They can be contacted by phone at 1-877-329-2775 or through the contact form on our website. We value your business and aim to rectify the situation to your satisfaction. We appreciate your understanding and willingness to work with us. Best regards, The Machinio Team
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