Paul G.
Scammed by Tickpick
I purchased tickets from Tickpick several weeks ago for a show. I received confirmation for the purchase and was notified that I would receive an email prior to the event. I received that email but no link for the tickets came through. I've now spent about 3 hours on the phone with their "customer service". First they told me that they contacted seller and tickets would be sent. When nothing materialized, I call back and was on hold for 30 minutes only to be hung up on. Then I was again told seller was contacted and tickets were coming. Then an email offering me an "alternative" which was an absolutely terrible deal. End result is a bait and switch. They told me they didn't have the tickets I purchased. They basically gaslit me saying that I would be given tickets (which were much worse than I originally purchased) for much more than I could buy them right now from the venue and that this was an "attractive discount" (actual quote). I've never experienced something like this before. Given that this is my second experience with Tickpick, I would avoid them like the plague.