LystoReviews of lysto.io

Did a playtest for a game that is still in development joined group session which was rushed game is a simple shooter and they expect detailed verbal feedback on a basic shooter? did playtest, gave feedback, filled out every single open ended survey with reasoning and sound logic. Playtest ends, marked as confirmed and submitted. hear nothing so assume playtest is fine as according to their own rules and confirmation email and what was said in the group call. nothing for almost a month if not longer. message their support, get a manager from a totally different playtest at Lysto to investigate, it gets updated to approved and that payment is being processed. their AI checks the submitted recordings and so does a human by the way just to add that on. incentive does not arrive, messages with the organizer are turned off AFTER asking for update on the missing incentive, on the same day turned off as well. email them and their manager. they get in trouble for breaking the law and violating User Interviews ToS. Now my playtest is "rejected" suspiciously after all this time when they should contact you within 2 days of the playtest and never did. likely "rejecting" many others falsely. Stay away from Lysto, I have only done one playtest which was for Warhammer on there that was organized well all others have been utter shit or the app that handles the playtest just doesn't work at all when its over several days. all of this is submitted to User Interviews as well on this issue. The organizer should be banned and Lysto should be removed as it is a legit joke of a playtesting service/app compared to others such as Antidote or PlaytestCloud, even big triple AAA studios like Saber do a better job at this then Lysto. They even fail to process payments within 3-5 business days as stated on their app/website and are also based in India and do not inform you of the loads and I mean megaload of public holidays they have there causing delay after delay. Stay away regardless of how big the incentive is.

I spent 9 days, 40 min each day to do a mobile game play test for them, the game is called supremacy warhammer. after completed the 9 days period, I tried to reach out to them regarding the payment. they ignored my messages and refused to pay me. Shame on this company for scamming and exploit people for their time and effort. Stay away from them.

This app makes very shady impression. Company was pushing me to give Gmail adress,app was opening my settings and wanted to be displayed above other app. Whatever I pressed it was looping and opening settings again!! Ofc I didn't complete any test and just waisted time because of it.

Playtest was handled very poorly. Very poorly trained community manager. Didn't resolve any issues, wasted time and kept spamming group messages. Reached out to me on my personal account breaking GDPR privacy regulations, they are only supposed to contact you via User Interviews portal. To any game studios wanting to partner with them for playtests, please find other better alternatives. Cheapest solution is not always the best.

Keep getting unsolicited marketing emails from this AI company, with no way to opt out.