LuxelyraReviews of luxelyra.com

Worst place ever don't waste your money. Order never came and they don't assist. They tell you to reach out the local post office

This company is not willing to work with their customers at all. I tried to exchange for one size larger, even offered to pay shipping, but they refused. So disappointed. I really would have liked to use their product, apparently their sizes run small and I understand that, but when a company refuses to even attempt to make a customer happy I would be leary

DO NOT BUY FROM THIS COMPANY!!! It’s a fraud. They only send children’s size items. Their sizes are made for kids. Once they charge you there’s no refund. They are a SCAM!!!!!

I purchased some items for a birthday. I paid for rush shipping and processing. The birthday came and went with no update. I reached out to Marvin at LuxeLyra who informed me that he had no record of my purchase of rush shipping and processing. I showed him my receipt and he still said no. 2 months later the items arrived. I no longer needed them as the birthday was months ago. The items had been in transit greater than 21 days and were eligible for a return per LuxeLyra’s return policy at the time. LuxeLyra refused the return. So I guess I have now just made a donation to this garbage company. Nice scam!

It's a SCAM I ordered two bodysuits and received dirty, ripped products in the wrong size. I contacted customer service the same day providing pictures of the garments received and they told me to wait while they reviewed my case. After a while I contacted them again asking for an update of the progress. They then responded that they were unable to process my request as the 14-day return window now had passed. I tried to explain that there must have been a misunderstanding but they kept claiming the return window had passed and refused to help. I should have trusted my gut and not ordered anything from such an unserious company. Don't make the same mistake I did! Stay away from this defrauder! Side note: Their advertised bodysuit with "strong targeted compression" is nothing but a thin, see-through top of very poor quality.

Complete SCAM! Took 30 days to get to me and arrived with no tags. The quality is very poor as well. When I went to return it they won’t take it because it didn’t have tags. THEY DIDNT PUT TAGS ON IT. And 30 days to arrive anywhere is not acceptable. DO NOT BUY FROM THEM!

If I could leave no stars I would. Do not buy from this company. They told me to return an item in which I paid for my return shipping and now they refuse to refund my money. Worst company. Thieves.

BUYER BEWARE THIS COMPANY IS AWFUL, AWFUL, AWFUL!! CHARGED ME TWICE AND DUPLICATED MY ORDER AND THEN TELLING ME THEY CANT REFUND ME FOR THE RETURN. DO NOT BUY FROM THIS COMPANY ITS A SHAM, FRAUD AND DECEPTIVE BUSINESS PRACTICES!!! IM PURSUING THIS WITH THE BBB AND ATTORNEY GENERAL THEY ARE GOING DOWN!