Jennifer S.
I did not get the correct ornament
I did not get the correct ornament. I asked for one with Victor and Jennifer but was sent one with Bob and Suzie instead. I emailed about it and was told a replacement would be issued within two weeks. It never came, nor was I refunded. This was months ago. Very disappointed.
Response from LuvingraceApr 7, 2022
Thank you for providing this important feedback. It appears something went wrong with this package. You definitely should have received every item in the order by now. We sincerely apologize about the issues you experienced, and we hope to make this right so we have sent you an email from [email protected] to rectify this issue. We hope you don't feel worried about that. If your order is lost, we'll send you the new one immediately without any fee at your side.




