Terry E.
I never received my order
I never received my order even though the tracking link says it was delivered.

LuvinGrace was founded in 2019 . We are a group full of young, dedicated and creative minds that always try our very best to offer customers the most excellent and unique shopping experience.Our online store offers the most comfortable way to create your own design in your favorite products (t-shirts, tumblers, flags, posters, canvases, ornament..) We keep everything simple, so customers can just choose many amazing designs reflecting your own hobbies without any problems. Moreover, you can make your items one-of-a-kind with the personalization service we provide. Your name, your loved ones’ names, your customized messages…. What you want to put on the products, we can do it for you.
Luvingrace (luvingrace.com) has 266 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Terry E.
I never received my order even though the tracking link says it was delivered.
Myrick
For $50+ I got a product worth about $12. After it was lost for more than a month. I am very dissatisfied.
Charlotte M.
Trying to get a refund. Order was never received
EDDIE A.
This was a very bad experience. the mat is of low quality and the wall art canvas came in 8 pieces. impossible to put together.
Wanda M.
It is taking too long to get my product. I still have not received.
Response from LuvingraceAug 5, 2022
We are very sorry for the late delivery to you. We will change the process and simplify the steps accordingly so that we can get the product to the customer as quickly as possible.
Mary K.
The writing is so small and light in color that it is very hard to read
Response from LuvingraceAug 5, 2022
Could you please email us the pictures? We will try to find out the cause and change the quality for the better. We are trying to improve to become a great company, so customer feedback is always very important to us.
Leah M.
The quality and wait time was not worth the price. The rug quality was low-grade. This was a lesson learned to check reviews before purchasing! Looks like a thin table mat instead of a rug. Highly dissatisfied and embarrassed to give as gift (which was originally planned).
Response from LuvingraceJun 3, 2022
Thank you for taking the time to provide valuable feedback about our products. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves. Please contact us at [email protected] to discuss your experience further.
Kathrine L.
I have not received the package ordered.
Response from LuvingraceMay 11, 2022
Thank you for providing this important feedback. It appears something went wrong with this package. You definitely should have received every item in the order by now. We've already sent you an email to sort this out immediately. If you can't find it, please check your spam or junk mail section.