LuthierdecalsReviews of luthierdecals.com

I ordered several guitar neck "water slide" logos which were not "in scale" and considerably smaller than an authentic logo. I did not realize this until I applied the sticker. I emailed Tim Mercer (from What If Productions, Luthier Decals, etc) and he replied “before you order make sure it’s the correct size and all decals are not authentic”. Sizes of decals are not stated on the Luthier Decals website nor are the decals pictured as applied so that one will know that the relative proportions of the decal are correct. I would not advise anyone to do business with this company. I purchase several decals which are useless and do not represent the quality and self-proclaimed “passion” that this company touts. In addition, the customer service is terrible.

"What you see is what you get! If you don't like it send it back". This seem to be Mr. Mercer out take on his business. Mr. Mercer did respond promptly to my email explaining my dissatisfaction on his product. A full refund was offered upon the return of the product. But the time, effort, and cost(envelope, stamp, gas...etc.) to do so was not worth it. And Mr. Mercer knows this! This is how he profits. The product I received from Luthierdecals,com had a very poor, print quality and specs compared to OEM. The black ink used was very poor. Mr. Mercer response to this was "All black ink will look translucent on white paper" Well Mr. Mercer this was going on a "WHITE" guitar. I also explained that the letter slant was different and the "Registration Symbol" placement was incorrect. Your decals may work for some and not others. I gave Mr. Mercer specific details and I believe great feedback to improve his product. He did not offer a replacement with any modified improvements, just a return product for a refund. I have indicated to Mr. Mercer that I would not use the decals on my restoration project. I have decided to keep the decals and use them for other labellings not requiring good quality. Based on the reviews written here you have 83% 1 star reviews the majority being print quality and 12% 5 star . The 12% you received had 5 reviews of which 1 was from you and 2 from employees. You don't have a BBB rating. And you don't allow direct Google reviews. WHY? All the rating sites are rating your business negatively. Note 83% 1 star reviews, you need to listen to what people are saying or asking of your business. Not everyone is trying to scam you or get something for free. Note to all readers. Take the time to search, there are better quality decals out there. Mr. Mercer please take the time to read these reviews good and bad and make the necessary adjustment.

Wish I'd read these reviews before I ordered. So very dissapointed. Completely un-usable Fender Mustang decal. Does not use metallic ink, looks very amateurish. Please DO NOT BUY from this vendor. Tim Mercer, do it right or not at all please.

Fender Stratocaster decal. Size sent was completely wrong, stretched way out of ratio.. I sent pics and even offered measurements to Tim which only stands to improve his business and product. Completely ignored the issue and keeps asking me for original pics of my logo, dude there's a reason I'm buying a replacement, the original no longer exists. No clear on these decals AT ALL they smudge to the touch and the "gold leaf" is just metallic dots. I can see from the reviews I'm unlikely to recieve a replacement so may aswell save another person making the same mistake

Worthless Product. Do not buy from this company.

Guess I can add myself to the list of people scammed and duped by this site. Spent my money and never received a thing. Never got a response from my emails to "customer service" and months and months later, still have no decals I ordered, but you know they still got my money so what do they care?

After a bad experience I checked his LinkedIn and other stuff. He is always into some shady stuff with his what if productions "company" (that is probably just made up by himself and no one else). He feeds up on lies and dishonest work, his site has been reported a lot in many places, and he deserves legal issues. He probably already did considering a lot of his websites are down. Don't believe the 3 5-star reviews he left himself. Also Mr. Mercer if this email doesn't match any of the emails you answered to is because I would rather be anonymous and many of us would. There is also 0 proof about your 99% costumer satisfaction otherwise you wouldn't be in fraud watch. You don't even put effort in the little you do for "easy money". Please don't fall victim to Mr. Mercer's fake hospitality.

It took 5 weeks to receive the Gretsch decal. The decal is twice the size it should be. It is junk and cheaply made as well. What a scam. I wish I would have checked here before spending money. Don’t buy from this company. What a waste of time and money.