New York C.
scam company dont order from them
we ordered an item, before it was shipped we tried to cancel Their site says you can cancel before shippment; however, there is noone to call. Emails don't get answered and the item is in limbo somewhere. Item wapromised 3 day delievery, it is now 8 days ,a tracking number was finally sent, but not a date and no way to discuss with anyone. Only email or FB messanger that takes days to respond. SCAM COMPANY!
Response from LUPUKOct 5, 2026
Hi, Thank you for sharing your experience. We’re sorry that the cancellation request, delayed tracking updates, and difficulty reaching us caused frustration during your order. We take your concerns seriously and acknowledge that our communication during this process should have been better. Your order was ultimately delivered, and we continued working with you afterward to address the situation and reach a resolution. We respect your decision to share your experience and appreciate the feedback. We are using it to improve our response times, order communication, and overall customer experience. — LUPUK Customer Support