LumiluxReviews of lumilux.com

Came across the website thought it was amazing and bought a face spa reduced to £125 came quite fast but it’s a cheap product from China no branding on box no safety markings on apart from the adapter plug but I’m 99% positive the leds are not lasers I just think they are red led lights and not what they claim . I’ve got a professional laser hair helmet from theradome and I red led laser lights are completely different once on . These lights on this unit are just light a normal light . Also asked for a refund they soon replied back to me asking me for photos of the item and box once received they will send out a return label but once I sent the photos no response at all completely lost faith I’ve had zero communication from them . It’s just all fake led lasers they also give the impression they have a celebrity followers I very much doubt that it’s just utter rubbish and no CE certificate apart from the adapter plug so tge unit shouldn’t be sold in the uk . I fell for tge website sadly I should have read the reviews on here as I agree with them 100% . The return policy is wrong in any event as by uk law you are allowed a refund if buying online as you can’t see what your buying so the company must refund your money for goods bought online whereas if it was from a shop returns are different as you can actually see what you are buying. But these products are not legal for uk and shouldn’t be even sold

I received broken hair brush my opinion is that this company is scam no any communication

I received broken hair brush no communication no any support. I want to tell you guys that this company is scam you think they have discounts but they laying don’t west your money better buy more expensive but to be in a safe hands

Ordered goods £80. Never arrived and the postage link never worked. I emailed the company and never received a reply. Have had to get my CC involved to claim a refund. Don’t waste your money on this company. Looking at the reviews I’m not alone and others have been duped as well. This company should have their website removed and not be allowed to advertise goods, they clearly don’t have.

Ordered a knee wrap £69 confirmation order and tracking No but nothing has come and no replies to any e mails at all. that was on the 7th July three weeks ago would suggest never use this company going to see if I can claim my money back from my card

No updates no product that has arrived. I usually don’t write reviews. This one may not deserve a star :(. Sad. I hope to get updates.

TOTAL SCAM!!! ORDER NEVER ARRIVED. NO REPLY TO EMAILS. DO NOT BUY.

After 2 weeks item has broken down half of it is not working I have contacted them four times I just been ignored they don't answer emails at all this is company which shouldn't be trusted I've opened case with my credit cards to get refund avoid them they just want to get your money with poor quality of product.. there's no customer service at all nonexistent.. I highly regretted I bought product from them.