Lukie GamesReviews of lukiegames.com

I bought a DS and when I got it in the mail and try to play it the top of the system was broken. I can hear it crack. I tried to call them and left the a few messages and still never heard back. I email them and still never heard back. I wasted my money with them.

Years ago Lukie Games was my place to go for the kids units. Recently I ordered 2DS and they had pictures of it on their page. I was shocked when we got it LATE. I might add. The top screen was all scratched, the entire surface. I wish I could share pictures and the bottom screen had a crack in it. This is not what I would call cosmetic wear it was a damaged unit. They dont seem to care about their customers at all. I sent the pictures to them and paypal and was to be refunded. The unit was sent and received but they've yet to pay me back. Never again!!! I was happy to return it and get one that looks brand new from Game Stop. No I dont work for Game Stop but I was very happy that the 2DS was in PERFECT condition.

Wouldn't take my credit card. Tried to make a purchase twice, but no dice. I use the same card on every other site out there and it works fine. No exaggeration/hyperbole here either. If they had fixed their glitch I would have purchased games from them. Their site is essentially useless for me.

This company is TRASH! If their third-party shippers (i.e. UPS, USPS, etc) does not deliver your packages on time per the date/time that they state it'll be delivered by, they'll not only disregard your dispute, but will deny your refund for shipping until you ship the product back to them whenever you actually paid for the product and paid extra for the shipper, but will ONLY acknowledge the refund for shipping if you return the product. DO NOT DO BUSINESS WITH THIS COMPANY! You're better off going to a local retro gaming store to not experience the hassle.

Very disappointed with my order this time the game system I ordered works great but the controller doesn't charge at all. I've been trying to get customer service all day but no luck.

Lukie Games does not know how to sell games. I bought a game called NBA JAM T.E for the Sega Saturn. The game never worked at all. I contact them through email explaining my issue with the game. The are unprofessional and they did not give me a refund. Which made me angry! Plus they did not test the game. They should have done that in the first place before shipping it out. Lukie Games is not a very good video game selling business. They suck 100% bad I will never buy games from them since they do not know how to sell video games. Plus when I email them explaining that the game did not work and told them how mad I was at them. They told me them won't let me purchase anything from them no more which means that suspended me from buying. Games from there website because I told them how mad I was at them because they should have test out the game before they ship it out to me. That is there fault that they screwed up in the first place because they did not test game. They do not care at all about there customers. Lukie Games is a failure video game selling business that do not have professional skills at selling video games. Avoid them at all cost. Estarland is more professional and I never once had a issue with them. Screw you Lukie Games

Horribleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee. Had to go to my bank to get a refund for item they would not cancel. Lied so that they could take my money and make things difficult for me.I would never do business with them and highly suggest you do not either

I ordered a game, paid, the payment processed, and I received a confirmation email. Days later I get an email saying it's on security hold. I live two states over the the payment cleared so this is confusing. They tell me I MUST confirm details by phone. I call, leave voice mails, send emails. They canceled my order without processing my refund and claimed it was because I wouldn't contact them, but there is a thirteen-response email chain with them over the course of two days. Don't get SCAMMED by these people...