Lucidchart is your solution for visual communication and cross-platform collaboration. Create professional flowcharts, process maps, UML models, org charts, and ER diagrams using our templates or import feature. Works on Mac, PC, and Linux and integrat...
Lucidchart (lucidchart.com) has 118 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Martin H.
To cancel you have to speak to a person! I was not able to just cancel my subscription or downgrade it without a support ticket to a person who did not understand, "I don't use it please cancel"! This is not an acceptable business practice in 2024 and one that I would only expect from a diet pill subscription. Avoid at all costs!
Lesley C.
Changed my bank account and they tried to take money from my old account. I didnt realise until suddenly they downgraded me to free. I have several important documents still in development and now they are saying I have to resubscribe. No email to say the payment couldnt be taken. Nothing. And now, to re subscribe, you guessed it, its more money.
Rob V.
What does it take to get a response back from the Lucid Support Team? Paying customer. The login for their IoS product is now broken so cannot log into it. Submitted ticket. Have waited 5 days with no answer. The link to my support ticket no longer works. Really?
David A.
No support!!! You have to give them your kreditcard number to contact the support!!!!!! Is this a bad joke???!!!! I hate it when companies give you an easy entry to their product and then try to scam you with dubious plans and contracts and you could not even contact them!!!! Keep away from this App!!
Shreya S.
Ripping off people! I already had unsubscribed from their product but they charged me $158 one year after the cancellation. No emails, no invoices, no notifications!
Thierry S.
awful service , the application crashes all the time, full of bugs, not at all intuitive
Burak T.
Never use their application. Their system is based on ripping you off. You can never realise that your subscription is still going on, and never cancel it
John S.
deceptive in the extreme. you can't delete your payment method, a single clock by accident and then boom you are charged. Such a scam and such a average product.
