Lucidchart is your solution for visual communication and cross-platform collaboration. Create professional flowcharts, process maps, UML models, org charts, and ER diagrams using our templates or import feature. Works on Mac, PC, and Linux and integrat...
Lucidchart (lucidchart.com) has 118 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Joshua D.
I have been a customer since 2018 and they've done nothing but become more expensive, less responsive and finally you can't even cancel at all! Someone is offering the same exact service FOR FREE and they have a slick import feature also FOR FREE: google "Import diagrams from Lucidchart EDU to draw.io"
Jeff
The company has unethical business practices--sets up annual recurring payments with no warning, and refuses even a partial refund.
Sten W.
Love the product, but the "Free" plan is not free. Will cost you 108 USD/yr. Total scam!
Coval S.
Horrible customer service and the website tricks you into paying $180 PER YEAR despite showing a monthly fee until you get to the fine print at the FINAL step. Very scummy.
Oscar B.
Be careful. They will use all gimmicks to get you locked for a whole year on their subscription. It's shady and customer support is not helpful at all. Being a good product will not save them from going the same way as Adobe. If you can use Visio
Alex S.
I signed up for the free trial and accidentally signed up for a yearly subscription plan for a team of 5. Paid over $600 for this. I requested a refund for the team plan and requested to pay for a year plan for a single user. They refused to provide a refund and update my access level.
Greg H.
Been with Lucidcharts for many years as a enterprise customer. Just this year, they have raised their pricing per user and changed from monthly to annual. Because we were loyal customers, they offered that we can stay at our current pricing and continue to pay monthly, only if we moved to annual pricing. They are not honoring their agreement. We are being charged at the new rate plus having to pay for the whole year.
Fritz G.
1 star is too high for this scamming company. I was not notified they were charging me for TEAM vs. individual plan. I have not logged in for months and they don't provide email notification.
