LowmileagepartsReviews of lowmileageparts.com

Bought a motor for a Satern Vie for 1899.00 on Sept 24 2019. Told me it would be here Sept 27. Emailed and called they said it would be here the following Monday. Messaged Monday told me it would be sent out that Thursday, so they asked me if I wanted a refund and I said yes. They told me 5 business days for the return so it would have been Oct 7th. Called the bank my refund was not there.messaged the company and was told it takes 5 days to issue the refund and another 5 days to actually be put into my account. Oct 7th opened a dispute with my bank and took till Dec 3 2019 to actually get my money back. This company Lowmiles is a huge scam!! Don't know how they can still scam and cheat people out of money. Do not deal with this company, you would be better off setting your cash on fire.

Ordered transmission for my 05 Lincoln Town car. You've taken payment & it's been over 10 days and I still have not received transmission. On top of it all you all will not return my phone calls or respond to E-mail! This transmission is for my only source of transportation. You guys have put my job in jeopardy and appears to be fraudulent!!

2 weeks since I ordered a computer for my truck. Said it shipped last week but no tracking number and no one picks up the phone. Left 2 messages with no return call. UPS has not notified me I have any shipments coming. DO NOT BUY FROM THEM

If I could give Low Mileage Auto Parts no stars I would. They claim their engines are run tested, "Lie". They claim their engines have a 5 year warranty, "Lie". The engine, my husband bought, had a crushed oil pan and filter, which is smashed against the block. All crumple areas have extensive rust. The drain plug is smashed beyond removal. There's still old oil, with gas in it, in the engine. We pulled the spark plugs; there is water, spiders webs, and green corrosion. Yet not one sign this engine has ran since its accident. Oh, they are holding to this engine was *never* in an accident and all damage is shipping related. We have a plethora of emails and photos to the contrary and started a charge back. Spend your money with a reputable company. stay away from these guys.

Please what ever you do, DO NOT use this company. I ordered a transmission and paid $1,279.99. I became concerned after i ordered the transmission and did not receive a conformation or tracking number. I tried to contact the company and I never could get through, many times the phone hung up by itself. I googled the address 393 Cresent Ave Wyckoff NJ 07481 and it looked more like a doctors office instead of a warehouse for shipping auto parts. I requested a cancellation of my order and still, no anewered phone calls or responses from email. I only received a response from these crooks when I informed them that My brother was an FBI agent and if my funds were not returned, we were going to open an investigation on this fruad of a company. It's been seven days since they sid they were refunding my money and I still haven't received it. I may not ever get my money back but if I can help you not get screwed then I will. So, Please Stay Away From This Scam.

Scammed me salvaged parts sold me broken parts

**Please see the attached email sent to the company requesting that they provide an RMA for the engine received that is not as described and is not a used engine, it is a salvage engine. I have asked them to come pick this engine up and to provide me with a full refund.. They have been everything but professional and I feel that this shady company will not follow through with their guarantee satisfaction - 30 days refund or exchange policy. Plus the item that was expected and ordered was not a used engine - it was a salvage engine which is not what I expected or wanted... I have included pictures and email documentation btwn the company and myself... From: TroggIII To: customerservice Subject: REFUND AND RMA for ORDER #37558 Date: Fri, Jul 13, 2018 5:34 pm Jason, I need you to provide an RMA and send the freight company back out to pick up this engine. I should have known from the very beginning that you guys were shady and after doing a little more research online, this seems to be the case. This engine has not been in use in probably 15 plus years.... There is no way that as you claimed via email dated July 2nd, 2018, 652pmj - "The order will now begin the process stages, the part will be rerun and tested, removed and shipped with the holiday approaching this should ship hopefully by Thursday or Friday. You would see this about 4 business days or so after it ships. " It wasn't rerun, it wasn't even hooked up, or tested ---- I will include pictures to show that this is true.... the engine block itself is dryer than a bone... and I am certain that it was tough to start or test the engine because there are more cobwebs and dust/leaves all in the exhaust manifold...and the distributor cap still on it was cracked and looks like it has been on the engine not used for many many many years... . This engine is probably a salvaged engine from a Bronco II that has been sitting in a junkyard for ten plus years - the amount of rust and obviously blown head gasket cake built up residue. Also, how in the hell did they get the engine out of the vehicle - with a blow torch.. the engine mounts were severed at the bolts... not taken off the vehicle properly... Good thing is that I didn't take it off the pallet and it is still strapped to it as it was originally shipped. Contact the freight company and have them come to get this engine that is not as was described and is not worth the money paid for it. I am kicking myself in the butt for even thinking that you guys would do the right thing and be a good business to deal with, especially after all the grief you gave me about me trying to protect my identity. I am available any hours of the day during the week for this to be picked up. I have notified Visa about this purchase and have been told that if this is not resolved within 7 - 10 days (meaning you have picked up this engine and have refunded me the full amount paid) that Visa will begin its process to chargeback to your company the amount I paid for the engine and credit my account. I am not interested in hearing anything from you or any of your representatives about this matter. I expect that you will take care of this promptly and within 10 days will have my cc refunded for the amount of (July 03, 2018 LOWMILEAGEPARTS.COM 877-718-6632 NJ) 864.98. If this engine is not picked up and I am not credited for the amount of 864.98 - I will contact my credit card company and follow through with them to start the chargeback process. Thank you for your prompt attention to this matter and for taking care of the pickup of this salvage engine and full credit of 864.98 to my credit card... RESPONSE FROM JASON HILL -- -----Original Message----- From: Lowmileageparts.com Support To: TroggIII Sent: Mon, Jul 16, 2018 7:41 am Subject: Re: REFUND AND RMA for ORDER #37558 We understand you wish to send back the part you ordered, you will be responsible for the return shipping and a 20% restocking fee. The return shipping is $257.04 the restock fee is $172.99. Once the part is strapped to the pallet, the way it arrived we can have this picked up. What date do you wish to have the part returned? You will need to have a copy of the shipping label printed and ready for the driver when he arrives to pick up your part. We will refund you less these fees once the part is back at our facility. The refund will be processed on the same debit or credit card you used at the time of purchase. Please respond to this email acknowledging you agree, understand, and accept the terms of the return. The RMA would be 37558T Thank you, Jason Hill RESPONSE TO JASON HILL - FROM ME -- On 7/16/2018 8:06 PM, TroggIII wrote: Jason, Apparently, you do not know how to read..... I told you the engine is on the pallet like it was with the straps when it was delivered. Also in the email that I sent you, I told you that this engine could be picked up any time at any hour and any day ... Just let me know what day that is and time and I will make sure its available for pickup. I am not sure how much clearer I could have made it so you would not have to waste my time or yours with another email... You also have not acknowledged or disagreed with me that this engine was not tested as you said it was in your email, therefore you are in breach of the agreement that your company has made with me. Since you did not fulfill your responsibility to provide me with a product that was not as it was described to me, I am not responsible for any freight charges and/or restocking fees. If you so choose to provide me another engine that was as it was described to me on your website and through your emails, then there won't be a problem with the original charge that you made to my cc. Otherwise, I will expect that your company will pick up this engine at your expense and a provide a full refund of the amount of $864.98... To help you understand your own "30 Days Easy Return & Exchange Policy" - I copied it from your website and highlighted the areas that you breached and should honor due to sending me a salvaged engine, not a used/tested engine.... --------------------------------------------------------------------------------------------------------------------------------- ------------ 30 Days Easy Return & Exchange Policy You may return all unchanged and original items purchased at LowMileagePartscom within 30 days of the original delivery subject to a 20% restocking and handling fee. All return shipping must be prepaid by the customer or deducted from the refund if we arrange the shipping for you. If the product is defective or the return is a result of our error we will replace it at no cost to you or at our option we may waive the handling fee and process the return of the part. No returned merchandise will be accepted without a Return Material Authorization (RMA). COD returns will NOT be accepted under any circumstances. We will credit you in the same manner as your original payment within 7 days of receiving the returned item. All authorized returns must ship to the address that will be provided to you at the time of return authorization. *** Please note our parts ship from warehouses and distribution centers around the country, and each part must be returned to the warehouse it originated from.*** --------------------------------------------------------------------------------------------------------------------------------- --------- How funny in your 30-day money back guarantee graphic - in small little letters the phrase - "Pay with Confidence" which even that is farthest from the truth.. Thanks for the RMA #, but that number does me no good without a label. In addition, I am unable to print a shipping label because you haven't sent it to me. BUT as soon as you do - I will make sure it is printed and ready for the driver. I have responded to your email and am not acknowledging that I agree or understand the terms of the return as you have stated. What I have done is made sure that my credit card provider has all the communications between you and I and provided them with your return policy and provided them with pictures of the salvage engine you sent to me. I do think it is in your company's best interest to get this engine picked up and back to your hands, ASAP and provide me with a full refund of 864.98, otherwise I will have my credit card company chargeback you with providing me with a good that is not as described and not as intended to be received. Also, you bet your lucky day, I will be reporting your company to every possible organization from the BBB to Florida's state comptroller about your unprofessionalism and how you provide products that are not as what they are described and sold as. In addition, I will make sure that any and all social platforms are informed to let the public know about your unethical and scamming company.. So let me repeat myself again (since you obviously didn't read the email sent to you) I do not want to have further discussion with you about this matter. I expect and expected to have already received by your email an RMA SHIPPING LABEL, and for you to have the freight company come to pick this salvage engine up. Please notify me of the date, day and time that the freight company will be picking up this item. I do hope that you understand that I don't want to waste any more time on this, nor do I want to have my attorney deal with you in order to get this matter settled correctly, but I will if you so choose to not refund me in the amount of 864.98. I am certain that the credit card company will see that I am in the right and you are in breach of selling me a good that was not as described or intended to be received. Thank you for your prompt attention to the matters discussed above, - TroggIII RESPONSE FROM JASON HILL -- From: Lowmileagepartscom Support To: TroggIII Sent: Mon, Jul 16, 2018 7:26 pm Subject: R