LowerMyBillsReviews of lowermybills.com

False advertisement

expensive fees Credit union are covering fees

You hear that you can refinance, but if your credit score is low nobody will help you, I haven't missed any payments and asked for help, yet it's not good enough, I can provide proof of income, that's not any help, they say the government is making it easier but that's a lie, tired of getting turned down, you guys weren't any help

False advertising and rude customer service.

We were hoping & actually under the impression that no matter what the situation, credit score, financial hardship, etc that we could be helped. Didn't work out for us though.

I don’t trust this process so I’m just going to opt out and I’m out

I had a terrible experience with Quicken Loans NMLS#3030! I pulled my credit report as you suggested through Credit Monitor 4U and printed out the results, which were acceptable. Then I did as you directed and phoned the number for Rocket Loans through Quicken Loans. I told the person who spoke with me that I already had my credit reports but he insisted he would have to pull them himself and asked for my SSN. I gave it to him expecting that he would see the same scores I saw on the printout. Instead, he said, "517 I can't even talk to you." I said that is impossible, I just got my reports and they were ok. I asked what did his report say, and he claimed my student loans were in default. This is not possible because I have an automatic withdrawal each month for one of my loans and the others are in a repayment plan as well. Additionally, all student loan payments have been stopped because of Covid 19. He argued with me and then hung up. I tried to use the chat connection at the website to find out what was going on and received no assistance. Then I called Credit Monitor 4 U and they insist that the reports I printed out were correct, and that the person at Quicken Loans should not have asked for my SSN and that something is not right. I couldn't continue the conversation at that time and said I would call back later to continue the conversation and see if there is something I can do about this apparent scam to get my SSN. I have been waiting on the phone for over half an hour now to have that second conversation. I am absolutely infuriated that I ever responded to your ad.

I received no information!