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Been a month and haven’t received item
Ordered on February 7th, promised 5-6 delivery. Ordered a book embosser It’s now March 5th, 2024. After back and forth with a copy and paste from “Sophie” for weeks finally got a tracking #. Tracker number only says it was entered by carrier item never got tracked. Update: 3/12 package is still in transit, never received yet. Been over a month since ordering Edit2: 3/16 recieved 6 weeks later. Product is as described but clearly just a drop shipped item. The 2 5-star reviews on this website are fake as well. If you look at the accounts they’re brand new. Most likely from the supplier. DONT TRUST THIS PRODUCT OR WEBSITE.
Response from Love For ArtMar 12, 2024
Dear Gavin, Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours. Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way. We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Warm regards, Love For Art