This is a scam has been several weeks after purchase and haven't received a single response on the progress of the order. Having read other reviews I'm confident I won't be getting my money back or the product I ordered. Hope no one else falls for this.
For those affected already make sure you notify Shopify that the merchant is breaking terms of service so this scam site can be shut down.!!!!!!!!!!!!!
NI
Nico _.
Unfortunately same horrible experience…
Unfortunately same horrible experience as others. I should have read the reviews first! I ordered a personalised birthday present three weeks before the party and was promised delivery in 5-8 days. Three weeks later it had not arrived and I had to buy a new present. I asked twice for a refund and my request was twice ignored with replies promising instead to expedite the delivery. Finally the item was despatched and it is completely useless to me as it is personalised. The refund request has still not been fulfilled.
JP
jb P.
I have currently waited over a month…
I have currently waited over a month for what was supposed to be a 5/6 day delivery as a gift. Time has gone and still no response or follow up. I have sent 4 email concerning the money a gave them and so far at this point nothing in return! Super pissed that people can do this type of thing to another person! So far horrible!! If I ever get what was promised and paid for I’ll do an updated review it’s been 5 weeks!
MB
Melchior B.
They haven't sent me the product yet
They haven't sent me the product yet. I have been waiting for over a month now! They won't respond to any emails I send and they try to feed me with discount voucher while not responding to any of my emails. DON'T BUY HERE PEOPLE!
MB
Matthew B.
HE IS CREATING FAKE REVIEWS
HE IS CREATING FAKE REVIEWS, THEY ARE ALL FROM CALIFORNIA, DO NOT BUY FROM THIS WEBSITE ITS A SCAM!!!!
AM
Adam M.
34 days and still waiting
They advertise 1-3 day shipping. Well, I ordered over a month ago and still no sign. Tracking shows the embosser comes from China amd takes days to even clear customs. They are FLAT OUT LYING about their order fulfillment. Their customer service is terrible. It takes two or three attempts to get them to respond. They said with high demand, it would take an additional 4-5 to ship (again, it's been a month). They told me that they did not have visibility on my exact order either. They hide comments on their IG posts so we can't provide feedback publicly. So disappointing.
Response from Love For ArtMar 18, 2024
Dear Adam,
Thank you for reaching out to us regarding the delay in receiving your order. We understand your concerns and apologize for any inconvenience you have experienced. Due to high demand and unforeseen circumstances, there have been delays in processing and shipping orders. We assure you that we are actively working to expedite the fulfillment process and get your order to you as soon as possible. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please don't hesitate to contact us.
Sincerely,
Love For Art
EJ
Ella-jo C.
Ordered book embossed
Ordered book embossed
Have not received and no longer getting responses
Response from Love For ArtMar 12, 2024
Dear Ella-jo,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art
CO
Cody
Check your order #. 12345?
Same as everyone. Purchased for valentines, late email, blah blah same bs! Now march 8th, now no emails, no shipping. One thing I noticed after I’d waited was my order number was a generic 12345… I got worried then and there!
Response from Love For ArtMar 12, 2024
Dear Cody,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art