Lotz Outdoors Reviews | Read Customer Reviews of lotzoutdoors.com

Lotz Outdoors Reviews | Read Customer Reviews of lotzoutdoors.com

Lotz Outdoors reviews

Showing 128 reviews with 5 stars · Clear filters

Brad M.
Sep 2, 2026
Great Merchant!!
Huge USPS inspired misunderstanding and I was a douche. Great company that went above and beyond to fix a problem they didn’t cause.
Response from Lotz OutdoorsSep 2, 2026
Brad, we’re sorry for the frustration caused by the shipping delay. When the package appeared to be lost in transit, we promptly issued a full refund, including shipping. The package ultimately resumed moving through the USPS network and was delivered to you on September 10, after the refund had already been issued. While we wish the delivery had gone more smoothly, we’re glad your order ultimately made it to you.
Report
customer
Aug 6, 2026
Perfect, As Advertised
Arrived quickly and was just as advertised. The wedges work perfectly on my trail cameras, with multiple angles available.
Response from Lotz OutdoorsSep 2, 2026
Thank you for the great review! We’re glad the wedges arrived quickly and are working well with your trail cameras. Having those different angle options can make a big difference in getting the camera positioned just right. We appreciate your business and hope to see you back at Lotz Outdoors!
Report
Terence A.
Aug 2, 2026
New to this company I appreciated the phone call to verify…
I appreciated the phone call to verify my order prior to shipping it to me! Great customer service!
Response from Lotz OutdoorsSep 2, 2026
Thank you, Terence! We’re glad you appreciated the verification call. We want to make sure everything looks right before an order heads out the door, and it’s great to hear that extra step made a positive impression. We appreciate you choosing Lotz Outdoors and look forward to serving you again!
Report
Coreen S.
Jul 11, 2026
My conversation was very pleasant
My conversation was very pleasant. I’m very happy with the product so far.
Response from Lotz OutdoorsSep 2, 2026
Thank you, Coreen! We’re glad you had a pleasant experience with us and, most importantly, that you’re happy with your purchase. We appreciate you choosing Lotz Outdoors and hope the product continues to serve you well!
Report
Belinda C.
Jul 4, 2026
This company cares about customer…
This company cares about customer service.
Response from Lotz OutdoorsSep 2, 2026
Thank you, Belinda! Customer service is very important to us, so we really appreciate you taking the time to recognize it. Thank you for choosing Lotz Outdoors!
Report
John A.
Jul 3, 2026
Quality Products and a Great Company.
Just what I wanted at a great price and delivered fast. Quality company and quality products as well.
Report
Kyle H.
Jun 21, 2026
Great customer service and product
Great customer service and product! We made a small ordering mistake and they got right back to us and went out of their way to help and resolve for us. We look forward to working with this business for our RV parts in the future.
Response from Lotz OutdoorsSep 2, 2026
Thank you for the great review! We’re glad we were able to quickly help correct the ordering mistake and get everything taken care of. We really appreciate your business and look forward to being a resource for your RV parts in the future!
Report
Josh A.
Jun 8, 2026
Sizing Problems and Returns
I had some problems with my sizing and believed I had the right ones. I worked with Martin and he helped me not just with returns but went above and beyond in his situation. I can't recommend enough the generosity I was shown, I've recommended to friends and would consider if in the market for climbing shoes!!
Response from Lotz OutdoorsSep 2, 2026
We’re glad we could help get the sizing and returns worked out. We really appreciate your kind words and especially your recommendations to friends. We hope the climbing shoes work out great for you, and we’d be happy to help anytime you need us!
Report