Davy O.
I had to wait almost three weeks for my…
I had to wait almost three weeks for my pine pollen. Otherwise you guys would have gotten a five.
Response from Lost Empire HerbsMay 2, 2019
Dang USPS making us look bad! Thank you for the feedback.

At Lost Empire Herbs, we believe your body was built for vitality—not fatigue, fog, and decline. Reclaiming that natural energy means going back to the source: the potent herbs of nature, delivered in their purest and most powerful forms.Founded by a three brothers, herbalists, athletes, and health seekers, our mission is to help you optimize performance, resilience, and well-being using time-tested botanical allies—like our flagship Pine Pollen Powder, Capsules and Pine Pollen Tincture, renowned for its phytoandrogenic support and hormone-balancing effects, now with science backing it's free testosterone boosting capabilities.Features some barely known herbs like Cistanche for blood flow to Polyrhachis Black Ant Extract for mitochondrial performance. There's a wide range of high quality herbal extracts available in powders, capsules, tinctures and spagyric tinctures. Unlike many competitors, we go beyond the industry minimums for safety with third party lab testing. Our transparently published heavy metal standards exceed competitors ensuring every batch is safe, clean, and effective.But our commitment doesn’t stop at the bottle. We empower our community with in-depth educational content, real customer stories, expert videos, and personalized support to help guide your herbal journey. You’ll find practical guidance across our blog, product pages, and videos—because we believe informed customers get the best results.Lastly, everything is backed by our high class customer service and a 365 day money back guarantee. Try the herbs, you be the judge if they're working for you or not, and if not you don't have to pay. If you're tired of cookie-cutter supplements and shady tactics, welcome to a company that values transparency and transformation.
Lost Empire Herbs (lostempireherbs.com) has 3,605 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 323 reviews with 4 stars · Clear filters
Davy O.
I had to wait almost three weeks for my pine pollen. Otherwise you guys would have gotten a five.
Response from Lost Empire HerbsMay 2, 2019
Dang USPS making us look bad! Thank you for the feedback.
Fred M.
You run out of product way too often and for way too long of a Time
Response from Lost Empire HerbsMay 2, 2019
We agree and we are working on it! Thank you for your patience.
Chad S.
Overall I’m very happy with Lost Empire. I’ve been impressed with shipping times and the quality of products. Things are a little pricy however and my latest order did not arrive when expected. I’ll continue to give them my business and highly recommend them to friends and family.
Response from Lost Empire HerbsJan 4, 2019
Hey there Chad. Thank you so much for your review. If you have any concerns I would be glad to chat with you anytime, my name is Chelsea and I run our customer service dept. I or my team are always happy to help strategize on shipping options or let you know if we have a sale coming up. You may email us at [email protected] or call at 831-454-8947. A recommendation to your friends and family is the highest accolade in our minds so sincerely grateful for that.
Robert
Been taking Phoenix and spartan every morning in my smoothie its working for me but I tried spirulina and couldn't handle the taste only took a few tablespoons out of $60 tub I bought tried contacting customer service several times through website only response was try mixing it with juice even though it says satisfied or money back I ended up throwing the whole thing in garbage along with my $60
Response from Lost Empire HerbsJan 4, 2019
Robert, I am so sorry to hear you disliked the spirulina. In the future, you are welcome to return it to us and we will do our best to find you a solution. Although you are clearly a VIP if you were able to purchase the Spirulina, you are aware we do not typically give refunds on those products. The satisfied or your money back guarantee is for all of the items on our regular website and not VIP items. My apologies if there was any confusion there. Another option for you with spirulina, in the future, would be to encapsulate it to avoid the taste but enjoy the many benefits.
Jean Claude D.
BUT........................ It would HELP A LOT MORE.... It ALL the Powdered products were in capsules/gelules !!!!!!!
Response from Lost Empire HerbsDec 12, 2018
Jean Claude, we hear you. More are coming soon!! :) :) Thank you for your feedback and your patience.
Michael C.
Service had been fine. Have nothing but good things to say.
Response from Lost Empire HerbsNov 29, 2018
Thank you! We work hard to provide great customer service. It is so wonderful to hear you enjoyed your experience with our team. If you have any questions or need assistance with our products in the future, please do not hesitate to reach out.
Leon
Like your products just wish you would sell more in capsule form it's easier to take that way.
Response from Lost Empire HerbsNov 8, 2018
Leon, you are right & we will be launching one of our best selling formulas in capsules soon. I hear you & we are working on it.
Joseph Pipolo J.
Products are good. a little pricey and trying to figure out which testosterone and libido product works the best without spending too much money, can be a little overwhelming
Response from Lost Empire HerbsNov 8, 2018
Hey there Joseph, We are so happy to hear you enjoy the products. I want to make sure you know our customer service team is always here to assist if you need help making a choice for purchase in connection with your health goals. Call us M-F 9-3pst and if you are unhappy with anything we are here as well.