Zee
Poor Customer Service
I sent an email to them requesting not to send invoice with the shipment since it is meant to be a gift. I did not get ay response to my email and they sent the invoice with the shipment anyway. Poor customer service.

At Lost Empire Herbs, we believe your body was built for vitality—not fatigue, fog, and decline. Reclaiming that natural energy means going back to the source: the potent herbs of nature, delivered in their purest and most powerful forms.Founded by a three brothers, herbalists, athletes, and health seekers, our mission is to help you optimize performance, resilience, and well-being using time-tested botanical allies—like our flagship Pine Pollen Powder, Capsules and Pine Pollen Tincture, renowned for its phytoandrogenic support and hormone-balancing effects, now with science backing it's free testosterone boosting capabilities.Features some barely known herbs like Cistanche for blood flow to Polyrhachis Black Ant Extract for mitochondrial performance. There's a wide range of high quality herbal extracts available in powders, capsules, tinctures and spagyric tinctures. Unlike many competitors, we go beyond the industry minimums for safety with third party lab testing. Our transparently published heavy metal standards exceed competitors ensuring every batch is safe, clean, and effective.But our commitment doesn’t stop at the bottle. We empower our community with in-depth educational content, real customer stories, expert videos, and personalized support to help guide your herbal journey. You’ll find practical guidance across our blog, product pages, and videos—because we believe informed customers get the best results.Lastly, everything is backed by our high class customer service and a 365 day money back guarantee. Try the herbs, you be the judge if they're working for you or not, and if not you don't have to pay. If you're tired of cookie-cutter supplements and shady tactics, welcome to a company that values transparency and transformation.
Lost Empire Herbs (lostempireherbs.com) has 3,605 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Zee
I sent an email to them requesting not to send invoice with the shipment since it is meant to be a gift. I did not get ay response to my email and they sent the invoice with the shipment anyway. Poor customer service.
EJ
Did not have a good experience with my first order from Lost Empire Herbs as the order never arrived (international - Australia). To be fair that is beyond their control however their customer service has been unhelpful and they have not resolved the matter at all three months later. They dispatched and shipped the order quickly but then according to tracking it is still languishing in Chicago. Was advised to “wait” and then to “contact my local post office”. I acknowledge that occasionally items do get lost but in the rare instances that has happened to me it has always been resolved satisfactorily and with great customer service by the seller, not “unfortunately, there is nothing we can do at this time”!
Loren A.
I asked a question but did not get an answer
Enosh S.
I cannot say with any confidence that this product does anything at all. My energy levels have been the same with or without this powder. I have tried this at different times of day, drinking it on it's own, mixing it into various smoothies and teas, trying different dosages. I wouldn't recommend this, especially at this price point.
jacob daniel K.
Dont get this, spend good money on a book, it never arrived, no response from the owner of the website. do not buy from these guys.
Response from Lost Empire HerbsOct 21, 2021
We do not have any order or correspondence from you and this review is not linked to any contact in our acct. Please share your order ID and product or remove this ingenuine review of our company as we believe it to be malicious and fictitious.
Denis G.
I didn't receive my oder [Order #768326] (August 18, 2021)
Response from Lost Empire HerbsSep 14, 2021
Hi! I checked your tracking and your order was delivered today!!! YAY! Once you confirm you have received it will you please update your review here we would really appreciate it. Unfortunately we have no control over postal service delivery times. We hope you enjoy your Pine Pollen! - Allyssa
Tamar P.
If I had the option to give zero stars or even negative, I would. COMPLETE WASTE OF MONEY. Incredibly disappointing products. I have tried the products (black ant extract and ashwaganda) for over a month with absolutely none of the promised results. In fact, I don’t feel different at all. I wouldn’t waste your money or your time With these rip offs.
Response from Lost Empire HerbsAug 19, 2021
Thank you for your feedback. This space if for service reviews and while the items may not have got you the desired results I am sure our support team did. This review areas is to review our services, customer support not products. Can you please remove this review and move it to the applicable products your mentioning or email us at [email protected] so we can remedy this experience you had with our items.
Scott J.
Not unhappy with the product but I ordered over 10 days ago and still haven't received my order.
Response from Lost Empire HerbsJun 20, 2021
Hi Scott, we do not have any order from you in the last 10 days. Your last order was over 1 month ago and was delivered. Please email us at [email protected] so we can help you!