Loop Mobile Reviews | Read Customer Reviews of loop-mobile.com

Loop MobileReviews of loop-mobile.com

4.0356 reviews
Computers & Phones
PTS Corp, (Loop-Mobile) - 2000 S Liberty Dr, Bloomington, Indiana

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Loop Mobile

About Loop Mobile

Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.For more detailed information, please visit our website at https://loop-mobile.com

Loop Mobile (loop-mobile.com) has 356 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: loop-mobile.com
Website: loop-mobile.com
Category: Computers & Phones
Location: Bloomington, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Loop Mobile reviews

Showing 71 reviews with 1 star · Clear filters

Amy R.
Mar 27, 2022
I ordered a refurbished phone off of…
I ordered a refurbished phone off of here and once it arrived it didn't work. It won't turn on. I requested a refund and said I could send it back and still haven't gotten a response. I had to reorder another phone off of Amazon. I'm now out $160. Loop Mobile can kiss my ass
Response from Loop MobileJul 13, 2022
Our apologies for what you experienced with the device upon arrival. We have responded with a free returns label. We are waiting for you to return the device so that we can issue a suitable replacement or a refund. We aim to satisfy each and every one of our customers. Regards Loop Mobile Team
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Earth
Mar 24, 2022
Phone was unresponsive when arrived.
Phone was unresponsive when arrived.
Response from Loop MobileJul 13, 2022
Our apologies for what you experienced with the device upon arrival. We have reached out to you and have provided a free return label. We are waiting for you to return the device so that we can issue a suitable replacement to your satisfaction. We aim to satisfy each and every one of our customers. Regards Loop Mobile Team
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Joshua R.
Feb 12, 2022
I have still yet to receive my package…
I have still yet to relieve my package and it’s going on 2 weeks I will never order from y’all again
Response from Loop MobileMar 17, 2022
Our apologies for what you experienced with the carrier delay for this order. We shipped this order on time and unfortunately have no control over the actions of the carrier in regards to delays. We hope that you are satisfied with your product as we aim to satisfy each and every one of our customers. Regards Loop Mobile Team
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yuphadee
Oct 4, 2021
I bought the phone on Sep 15
I bought the phone on Sep 15, 2021. I have emailed Loop Mobile more than 10 times for the return and received only the auto response email. Loop Mobile didn't have customer services contact me back at all. They didn't response since then.
Response from Loop MobileOct 27, 2021
Hello Please receive our apologies for this. We have provided the return labels for your return and have not received the item back. Are you still interested in returning the device? Please contact us directly, on [email protected] and we will be happy to assist you with the return. Kind Regards Loop Mobile Team
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Bernd S.
Sep 29, 2021
Vorsicht!
Vorsicht! Ich bestellte mir ein iMac Late 2015 mit deutscher Tastatur und wunderte mich wie Loop Mobile diese Geräte so billig anbieten kann. Das Gerät kam dann auch sehr schnell. Dennoch mit französischer Tastatur (nicht Original). Bei einrichten war der Mac auf italienisch eingestellt und konnte bei der Installation nicht auf deutsch geändert werden. Beim überprüfen des erhaltenen Produkts stellte sich raus, dass ich ein mid 2014 Mac bekommen hab der preislich weit unter dem Wert lag den ich bezahlt habe. Jede Kontaktaufnahme scheiterte. Leider ist bei manchen Apple Produkten nicht ersichtlich, ob man das richtige bekommen hat, da die zb Macs alle gleich aussehen. Scheinbar versucht Loop alte Produkte an Unwissende teuer zu verkaufen. Überprüft eure Produkte beim Erhalt!
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Michael T.
Sep 26, 2021
Disappointed
Disappointed, I was directed to their site based upon a Google ad. Regarding iPhone eight Verizon ready phones. The listing on their page made no mention of the phone being only t-mobile Compatible. I put in A refund request and have yet to hear anything in five days. I expect better.
Response from Loop MobileOct 27, 2021
Hello Michael Apologies for that. The error occurred in the warehouse, as it seems that we have dispatched you the wrong device. You have returned us the item and we have refunded you as agreed. We value your business and we hope you could give us another chance to make things right for you. Regards Loop Mobile Team
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Sudhashree B.
Aug 17, 2021
Heating up a lot want to return
Heating up a lot want to return
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Ty L.
Jul 2, 2021
I will never buy from loop mobile ever…
I will never buy from loop mobile ever again. I bought a pristine phone and they sent me a scratched up phone! Not once but Two times! I tried calling and emailing them and have no response back
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