Loop Mobile Reviews | Read Customer Reviews of loop-mobile.com

Loop MobileReviews of loop-mobile.com

4.0356 reviews
Computers & Phones
PTS Corp, (Loop-Mobile) - 2000 S Liberty Dr, Bloomington, Indiana

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Loop Mobile

About Loop Mobile

Loop Mobile is a premier destination for refurbished Apple products and accessories, offering a wide array of iPhones, MacBooks, iPads, Apple Watches, and others.Our commitment to quality is evident in the rigorous 75-point check, ensuring each device is fully functional. Customers can enjoy substantial savings with discounts up to 70%, coupled with the assurance of a 12-month warranty.Loop Mobile's eco-friendly approach is notable, contributing to reduced e-waste and carbon emissions.We aim to deliver great customer service, and a simplified grading system for their devices, making shopping for refurbished tech both affordable and reliable.For more detailed information, please visit our website at https://loop-mobile.com

Loop Mobile (loop-mobile.com) has 356 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: loop-mobile.com
Website: loop-mobile.com
Category: Computers & Phones
Location: Bloomington, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Loop Mobile reviews

Showing 71 reviews with 1 star · Clear filters

mackenzie C.
Mar 12, 2025
Ordered me and my husbands phone…
Ordered me and my husbands phone through reebelo and they got my phone from loop mobile they haven’t even shipped it out and i ordered it two days ago i am very frustrated never the less that you cant get anyone on the phone at loop mobile
Response from Loop MobileApr 3, 2025
We’re sorry that this experience didn’t meet your expectations. We try to resolve all customer concerns as quickly as possible. One of our team members will email you. Thanks, the Loop Mobile team.
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Elizabeth P.
Jun 25, 2024
The package was sent by fedex and…
The package was sent by fedex and signed by someone else in the same park not delivered to my door/ unit
Response from Loop MobileJul 10, 2024
We’re sorry this delivery didn’t meet your expectations. We work with external carriers to deliver all our Loop Mobile devices. Usually, these go smoothly, and most Loop Mobile devices are delivered within two business days if ordered before 1 p.m. However, delays can sometimes occur. We’re looking into this with the carrier and will provide you with an update via email. Thanks, the Loop Mobile team.
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Frances
Jun 7, 2024
Phone sold to me is locked by loop
Bought a refurbished I phone through Amazon from this company. It is locked. I am having to wait a day or two to hear fro Loop.
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John F.
May 22, 2024
they were supposed to send me an…
they were supposed to send me an unlocked phone, but it was not. sent me the wrong plugs and cords. paid good money on screen protector and data transfer and they are not interested in that at all. Will not use them again or recommend them
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Dave
May 14, 2024
Don’t buy from them they report your…
Don’t buy from them they report your phone stolen after 5 months and then your phones a paper weight and they won’t do anything about it
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Autumn P.
May 11, 2024
Disappointed
I paid for a very good graded phone and I received a port clogged dented and paint chipped phone that’s really rated fair at best.
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Grayson F.
Apr 26, 2024
Phone does not seem to be unlocked
Phone does not seem to be unlocked. It will not connect to my carrier...
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Steven B.
Mar 31, 2024
Completely Useless
Completely Useless. So I ordered a refurbished MacBook Pro from these guys (through Back Market). It arrived DOA with a dead battery incapable of holding a charge. Returned/exchanged it and received a different one with the same exact problem. Now I’m waiting (less than patiently) for a refund. This seller is completely useless and can’t even perform a simple check (like turning the device on to see if it works) before shipping.
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