Ms Susan R.
Don't bother ordered bone conduction…
Don't bother ordered bone conduction headphones on the 11th April never received constantly emailed on 9th May I was told I'd get another sent out and when it arrived it was 1 hearing aid so a few more emails was getting a full refund but as of today still nothing
Response from LondonnkJun 5, 2026
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.




