LogoPerfectoReviews of logoperfecto.com

I hired them to help me with a new brand logo. I purchased the deluxe package for my logo early yesterday morning, 11/30/23. I started chatting with someone. I upload my sketch and it seems like everything is going smothly. He confirms he received the file and informs me that someone will be in touch 24 to 48 hours from then. Mind you, they boast a 'fast' turn around time on their website, which in my opinion, if it takes 24 to 48 hours just to talk to your project manager for the first time- it's not fast. I tell him that I want to remove as much wasted time as possible and already have colors and idea in mind. He informs me that he will have a project manager call me within two to three hours. Great! Well, no one called. I reach out again at the end of the day, around 4:45. This time I am talking to a 'senior manager.' He apologizes and assures me someone is going to call within 30 to 45 minutes. Great! Right at 6:00pm, someone calls me and they must have been out at a restuarant, or somewhere very loud. Could hardly hear him. I continue to try and talk to him and ask him if he had reviewed my sketch. Nope, had no idea I had even sent anything in. So, THEN HE HANGS UP ON ME. I mean, if it was an accident, I would have assumed I would have received an immediate call back, but I sure did not. I waited three minutes and called him back. The call goes straight to vm and I leave him a message to call me back, but of course he doesn't. This company really needs to get it together. If you want expedited service, don't come to these people, but you will be lucky if they give you the service you paid for at all.

Absolutely one of the worst companies to work with. They make promises they can't keep and they certainly can't create 3D STL files even though they say they can. They offer 24 to 48 hour turn around time. Going on 4 weeks now and no useable files. They'll talk circles and play dumb though it's pure incompetence. Even with supplied artwork and the Relief Specifications, they're clueless and blame it on everything other than themselves. Don't walk away from the company - RUN AWAY. I've lost 2 customers due to Logo"NOTEVENCLOSE"perfecto's delays and incompetence. Filed a dispute with our CC company and in the process of legal action though, one thing they won't tell you or have it posted on their website is the address for physical mail / documents to be served. So here's what Logoimperfecto does with Reviews. They wait 3 months then ask for additional information to verify that you've been a customer. If they tell Trustpilot that you were not Trustpilot drops your review. I whole heartly believe that the majority of the 5 Star Ratings for Logoimperfecto is fake as there is a lot of cut and paste reviews. After 4 Months I received a Full Refund from my CC Company in excess of $1100.00 as Logoimperfecto couldn't show any products provided.

Company did very poor work with zero to no effort. The options they sent to me, were obviously computer generated and were awful. When I asked for my money back (which their website says is a guarantee) they told me no, and they would send more designs. Complete waste of time and money, avoid at all costs.

If I could leave zero stars I would. I paid up front for the logo service and after 3 weeks I still have not received the final files even though I accepted the final design 2 weeks ago. I have repeatedly asked that they send them but still nothing. They just want to sell you a custom built web site for thousands of dollars.

Where do I begin? The logo was great. The website design was a joke. Sloppy, no design experience, waste of money, refunded only 33%. There were errors in the design quality and decisions that just screamed amateur. Titles over faces, just sloppy- no attention to detail. So much so, that I could not go further since I was pointing out flaws with the very basic design quality- screamed amateur.

6 Months after acquiring the services we have yet to receive all the deliverables per our payment. I have continued to ask for a different project manager only to go back and forth from the same two that cannot seem to understand what it is that I am asking. The services they provide are of poor quality. I strongly urge anyone considering using their services to consider going to another reputable company. This process has been a total nightmare, stay awat.

You can’t continue because your reviews are relentless of telling us how great yiu are

Ordered a logo which was promised to be delivered to me within 48 hours. The designs were finished rather quickly , but then i ended up waiting a full week for the design to be 'finalized'. I ended up never receiving the final product. I sent emails and contacted staff only be ignored and not receive any assistance. Smells like a scam to me. I will surely be submitting a report with the Better Business Bureau and requesting that they launch an investigation into this so-called "Company"