Logo Design FlixReviews of logodesignflix.com

These people are cons. This company isnt operating from the USA, instead having the USA phone numbers bought as D.I.D numbers and operating it from india or pakistan. I own a telecom company too and sell the D.I.D numbers to many people. You can use any country's number by sitting somewhere else. They ripped me off, tried to lure me to go for the higher package. Their logo were so very bad that my 6 years old son can do a better job. They are SCAM. I stress, do not get your work done from this company as you will waste your time, energy and trust too.

I purchased a logo design package from this company in April. BEWARE OF THIS COMPANY!!! Not only was my experience HORRIBLE with terrible customer service and rude remarks, but I had to remind these guys to do their jobs like 15-20 times!! I would be waiting for them to get back with me on the next review or send me what they had come up with and days would go by even over a week sometimes and I would have to call or text every time to remind them to work on my design! They say they do it in “24-48 hours” HA! The process took almost 2 months!!! It gets better... Towards the end the manager calls me right before they’re going to release the rest of the designs I PAID for and tries to sell me into an encryption for the logo for $900!! I said no thank you and they hassled me for another 10 minutes about it having to tell them “no” a hundred times. Finally after that he says “well if you don’t buy the encryption we can’t send you the rest of the design package”... WHAT?! No where does it say that when you purchase this that it’s required to pay another $900 for something that normally cost about $50. On top of everything after I refused to pay that money for the encryption, my phone is now BLOWING UP with cold calls from random company’s, so I’m almost positive they sold my phone number as well bc my phone is now ringing off the hook everyday. I don’t normally write reviews especially negative reviews unless my experience was REALLY REALLY bad because I try and give company’s EVERY chance I possibly can before doing this. But they gave me no choice when they refused to provide me with what I paid for! Trust me people, DO NOT do business with this company!

Update 5/25: After posting this review, I was contacted the next day by the company and did receive a partial refund. However, I’m still waiting for the rest of the refund to be processed. Once it has been processed, I will update this review. My experience has been less than pleasant with this company, unfortunately. The artist assigned to me was not willing to listen to my input on the logo design, and I really disliked how in every phone call about the design there was a sales pitch to buy other products. I decided that it wasn't worth the frustration, and have been trying to get my money back for 2 months now. I have been calling once a week to follow up, and not only have I not been able to ever talk to the person in the refund department, I still haven't received my refund, even though they boast a 100% money back guarantee. So, just be cautious when working with this company!