Logo Design 360Reviews of logodesign360.com

This is by far the worst company I've ever dealt with. They do everything they can to keep you locked in, but when it comes to actually delivering, they are nowhere to be found. Responses are slow, if they even respond at all. They keep stringing you along with promises of results, but nothing ever materializes. All I’ve received from them are empty promises and endless frustration.

I wish I could give a zero. I’ve been realizing these thieves for nearly a year. Went through the trademark/copyright run around, like many others here, only to be sent fraudulent documents and harassed when I refused to pay more money. When it came to the website buildout, it has been an even worse experience. It took me nearly nine months to get the website up due to language barriers, even after I sent samples and exact verbiage. But the ultimate has been waiting the last two months for my admin login to make changes to the site. It will be another $399 (shocked - everything is $399). I’m done. They have been informed to release the login and stop the harassment, or I will be reporting to the BBB, as well as the Attorney General offices in Arkansas, California, and Texas.

I have been left without any response for the past two months. I have sent different emails to Brad and Mathew…the last email was “I have sent you a new design” and it was the same than two months before… to which I had sent a brief for modification. They harassed me for payment and were very responsive in the first phase of exchanges, however, I’m so very disappointed by the lack of communication as IAM launching my business and I don’t have a logo… they also mention that they guarantee unlimited revisions until satisfied or otherwise reimbursed. This is a lie. When I asked for a refund, same : no answer! I’m using the logo I have designed on a free app…

They did a good job on the logo, but refused to give it to me even though I paid for it to be made. They will pester you forever trying to make you pay $400 for the copyright then they don’t send you what you paid for initially when you refuse to pay the $400.

This company is a sham, logos that they send look nothing like their "past works". They take 24-48 hours to make you a logo that a kid with no hands could paint. They ask you for feedback but never give you new designs. Terrible company, do yourself a favor and have AI make you a logo or regret your decision and give money to a scammy company.

Where do I begin? They offer a $30 design with satisfaction or your money back. The designs were poor, they fought me on the guarantee. I asked at least 15 times to no longer be contacted, yet they try to from multiple numbers and emails. They tried to claim they were hired by someone with my trademark to use the name and create a logo from their “legal advisor” to which I responded at that point it would be grounds for me to sue them for using a trademark and for crickets. These people are scammers, scummy and all around untrustworthy. Stay away.

This company took my money then promised to have my log design registered after getting paid $900 I have nothing to show a phony certificate. They sent invoices for $600 more to further my application process for registration with USPTO which they would not give registration number got a attorney out of another state with no phone number address who cannot practice in the state I’m in then said a used an online NC attorney. I research this and the attorney Bar ID # does not exist with the NC Bar so just a name and a phony bar # All while continuing to sent invoices for $600. I have repeatedly asked for serial number which the USPTO gives after filing an application for registration They said I have to be an attorney to receive this when the USPTO sites clearly says you don’t have to be an attorney to retrieve this information you just need your serial number. Which they will not give I suspect my design and company Brand has not been filed after I paid $550 for the filing.I have lost a lot of money with this company which I will have to now hire a legitimate attorney to see if I can get my money back. I have received nothing from this company worth $900. DONOT do any business with this company. SCAM, unfortunately I have already been had.

Update: As soon as I posted my review they contacted me. They said they'd make my logo if I agreed to take the review down. I waited another 3 weeks and they sent a sketch. It looked like a little doodle someone drew on a random scrap of paper. It was not professional looking at all and definitely was not 3 weeks worth of work. I asked for a refund and they finally agreed to it. But its been another 3 weeks and I still havent received the refund. Theyre also ignoring me now. When I called to ask if my idea was possible they said yes and so much more. I wanted 3 versions of my logo created and they said they could do it. It has now been 4 months and I still have nothing. They are constantly trying to upsale, I've been passed around to different 'artists', the guy on the phone gets upset at me and asks why I 'don't understand him'. I've explained my idea a million different ways and it s a simple concept. Just a cute cartoon version of my dogs. They just keep sending me AI concepts, no actual unique drawings. And they are flat out refusing to give my money back.