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LogistiCare (logisticare.com) has 55 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Taxis & Public Transport · Atlanta, Georgia
Excellent
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Excellent
Taxis & Public Transport · Savannah, Georgia
Excellent
Taxis & Public Transport · Roswell, Georgia
Great
Showing 53 reviews with 1 star · Clear filters
Katherine N.
Being a FORMER independent driver through Logisticare I don't suggest ANYONE go through them for your transportation needs. They will lie about a driver showing up at a certain time. If I could give them -500 stars I would. They are a joke !!!!!
Elena
Bad and beyond bad! I file a formal complaint to sunflower about this company who happens to blame the delay and no shows on the drivers when honestly they aren’t responsible to manage the schedule. My father (blind/handicapped) had been left at the appointment facility and never picked up. Called the LogistiCare number and they claimed we cancel the ride!!!! This year 2021 I’ll switching to a different insurance plan just bcs of LogistiCare transportation. I DO NOT RECOMMEND THIS COMPANY DONT YOU DARE TO TRSUT YOUR LOVE ONES. I submitted a formal complaint and supposed to be under investigation. Never heard back from anyone.
Paul O.
Run, walk, crawl home. DO NOT use this company. Pay out of pocket, hitchhike, ride a bike. This company must be a joke!!
Michael L.
They (logistic care) are notorious late, if they show up at all, or leave after less then a 5 minute wait without the patient, They lie about the ride delay with the non excuse, ‘The driver is stuck in traffic’ I have waited from an hour to 3 & 1/2 hours for supposedly a ‘long standing appointment’ along with all of the above!!! So do yourself a favor and take any transportation company other than Logicare. Better yet, walk if you are able. M. Lehane
Diane P.
Oh my this company was so bad last year and it just continues. ....They don't send bus passes and the right amount like they should then the complaint dept. even screws up. No call backs. I never got my 2nd bus pass in time!!!I ordered 2!! Drivers have not shown. 1 night in the cold driver never showed and it was dark and I was with my young son. Had to figure out how to get back. Nothing was done about this. Complaints go nowhere and they don't tell your insurance to sign for gas so that's a hassle. Took me 15 min to get a sig. at recent Dr. visit.