LogistiCareReviews of logisticare.com

Disgusting drivers mean and rude. Smart mouthed they don’t care if you on your dieting bed as long as they pick up all they rides and meet the quote. With this raggedy ass van and they nosy ass riders. I don’t want anyone to know where I live they are not discreet. People be on the death bed trying to seek medical attention movi care will let you die before they get you there on time

They can't find the address half the time the drivers are always late had to reschedule my appointment four different times because they can't show up on time and had to reschedule my appointment and a couple of times because I couldn't find the address even after I gave them directions multiple different ways you'd be better off finding a ride or having your own their drivers don't do their job right

If I could I would give this company a negative 0, they give you a "15 minute grace period" saying they will "pick you up"15 minutes before or 15 minutes after the pick up time. Instead the show up 30 minutes after making you late to your appointment. I had to pay for my own taxis or take public transportation plenty of times. I am disabled.

Okay had a dentist appointment today I called 4 days in advance for my cleaning on my teeth but no one ever showed or called poor business this why we pay for insurance. But it was my fault I called my Medicaid transportation not my insurance transportation never using y’all again. I deleted y’all off my contacts for pick.nyall just good for making ppl late for appointments then there fees for late. I’m trying access to care now. I’m trying save on gas from my place to dentist

They horrible logistic care I had to reschedule my doctor they gonna talk about my trip denied they are bad business they sucks they could do better they would care they got other transportation I'm file complaint against y'all because y'all don't care about people bad business

Movicare formerly known as Logisticare or whatever care does not care at all. I don't even know why I even file grievances at all but My husband says they have plenty of toilet paper around there cause all they do is wipe their butt's with those grievances. I'm starting to believe him, LOL.

They came early to pick me up.They told my CNA if they leave they will not come back.My appt was at 12:45 pm I got at the office at 11:55pm.My doctor was nice and and saw me at 12:20. And done at 1pm.I call UnitedHealth transportation and let them know I was picked up early and my appointment was done early can you call my transportation to pick me up.One hour want I called again UnitedHealth transportation and they said a driver will be coming to pick me up.Now I am in serious pain another hour goes by so it’s two hours call you know healthcare transportation and the representative tells me they have no wheelchair van available to pick me up and they may have to come with a vehicle not equipped for a wheelchair. I’m like what do you mean they took me here with the van and I’m in a wheelchair I know I’m not the only one in my area that’s in a wheelchair so now I’m getting mad anxiety freaking out he said just wait and the van will be coming and I was like a wheelchair van right I couldn’t get a straight answer. The third hour I call and the driver showed up when I was on the phone wheelchair van came. Through this ordeal I made five phone calls to United healthcare transportation to get a ride home ,I knew the driver and he felt so sorry he kept apologizing even though it’s not his fault it’s the company they give the drivers our names at the last moment I feel sorry for them Because the people who run the company make they Employees so stress because they are constantly adding people to their list at last minutes.The employee Apologize and say they call them when they was in Stuart a hour away to pick me up.This not first time one time it was the representative from UnitedHealth care transportation I was going for chemo and they only put in for drop but no pick up. One of the employees didn’t want me to be there because everyone was going home he called united healthcare transportation and they told him I will have to wait to11pm to mevpick up.The employee couldn’t believe it.He finally found a card for wheelchair van taxi.It cost 20.00 dollar for 15 min drive but he was my angel he even pay the driver to take me home. It sucks I didn’t ask for primary progressive multiple sclerosis but have to fight to get home after the doctors it should not happen.Why cause else more stress on people who are not well.They are supposed to help else to go to our doctors should only wait 30 min the most to be pick up.They should not be picking else up early knowing we will have to wait our turn,

Zero stars. They made me miss two doctor appointments in a row. Both times, their excuse was the same when I called to ask where my ride was. Their excuse: "The driver was there to pick you up and tried calling you. You didn't answer the phone, so the driver left." Then I tell them that "I have been standing outside with my phone in my hand. NOBODY WAS HERE TO PICK ME UP, NOBODY CALLED ME!" Then their response is the same as usual: "We can send another driver, but it might take up to 3 hours for the driver to arrive." Well, what good does that do me when my doctor will be closed by the time the driver picks me up to see my doctor? These are serious doctor appointments that these drivers are failing to pick me up for! This is not a joke! Get with the program and stop lying to me, Logisticare/Modivcare!