Sarah G.
Local delivery florist.org is the worst
Worst experience with a florist company. Ordered an arrangement for my grandmothers funeral on a Wednesday evening (8pm) to be delivered to a funeral home by the next evening. At 2 PM THE NEXT DAY (over 18 hours after I placed my order) I was informed via EMAIL that they could not fulfill my order. I luckily checked my email(had I not I would not have even known) to see this deplorable email- I immediately called and spoke with an extremely rude and unapologetic customer service rep and told her my concern. She didn’t care and only offered to plant a “tree” in my grandmothers honor or give a refund. I then demanded to speak with her manager, she was a bit nicer however they did not apologize about the untimely manner in which this was handled. Still waiting on my refund. Never use this company. Huge let down. I was left running around hours before my grandmothers funeral trying to put a floral arrangement together myself. Never again local delivery florist.



