LiveAgentLiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 455 reviews with 5 stars · Clear filters
Tereza R.
We are using Live Agent as both ticketing and live chat tool. We are using it in 2 countries and for four websites Nutriklub and Klub maminek (Danone company). It enables us smooth answering of customers emails from one platform + immediate response to customer queries from websites. We were also able to implement it into our mobile app Nutrimimi. Great value for money.
Josh D.
Our customer service team LOVES this chat software. More than chat, you can see how many customers are on the site, where they're from, what page they're looking at, etc. Terrific product.
Josh M.
I have used and worked with the LiveAgent software for sometime now about 2 years and the system and team is been great
Orey Y.
Pricing for the software is very good. The amount of resources and how efficient the system is makes customer service easy. Also, keeps accountability which is the hardest part to customer service. Great system don't waste your time anywhere else.
Steve C.
I have been searching for a single solution that will help me manage our inbound leads from multiple channels like email, chat, etc... Live Agent has been the only real solution I have found that does all of this in one system. Our Agents Love It!
Nathaniel P.
I've tested a dozen different help desk, ticket systems, and chat applications for web site integration. Nothing comes close to LiveAgent for a total end to end solution regardless of the size of an organization,
Nicholas C.
we have used Kayako for 2 years and decided to switch to another system, we tired another system for 4 months and now decided to go for Liveagent as it fits our needs.
Maciek
And great team, too. Full recomendation.
