LiveAgentReviews of liveagent.com

After my trial Im happy about everything in this tool. I may have some more feedback once we will start use it.

LiveAgent is a very handy tool, great for managing tickets, calls and chats. Very user friendly and intuitive. Its nice to have another great product from Slovakia. Only difficulties were some downtimes I faced, they lasted just couple of minutes. Keep up the good work.

LiveAgent is the best support system I've used, able to track all queries quickly and efficiently. Keep up the good work.

Years ago we where using another Leading support system that turned out to be buggy. Since we bought the downloadable version of LiveAgent we never had an issue. The updates are very frequest, the software itself is the best i have seen since 2001. thumbs upt to the guys at LiveAgent. Keep up the good work. BTW is there a auto-upgrade option on the roadmap?

Amazing customer service, the order has been delivered at the exact date it was planned. The website is very intuitive and easy to use!

Liveagent works as you expect for the basic things and for more advanced users there are many tools to make the use smoother and experience better. I, as the team leader like especially the reports and on the other hand the rules and tools you can set for specific kinds of customer service cases. The chat etc. are a very good add on!

Just needed info on this product. Very impressed with what I have seen so far.

Having chat as well as ticketing in one product is excellent, also the ease of set up was matched with an excellent level of configuration options. Normally these 2 things do not go hand in hand, I think the level of maturity of LiveAgemt is impressive.