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LiveAgent Reviews | Read Customer Reviews of liveagent.com

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Electronics & Technology
Internet & Software
LiveAgent

LiveAgentReviews of liveagent.com

4.6616 reviews
Internet & Software

LiveAgent4.6

Reviews616 About Contact

Overall score

4.6 out of 5

Excellent

Average of 616 reviews

Distribution

5★74%
4★19%
3★4%
2★2%
1★2%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 257-8754
liveagent.com
[email protected]

About LiveAgent

LiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.

LiveAgent (liveagent.com) has 616 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: liveagent.com
Website: liveagent.com
Category: Internet & Software
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 44% of reviews.
Latest: Most recent review: May 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LiveAgent reviews

Showing 455 reviews with 5 stars · Clear filters

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Jacqui
Mar 9, 2017
Excellent service
Very helpful customer support
Report
customer
Mar 7, 2017
Excellent softwar
very very happy. Couldn't believe with the amount of features and amazing service they provide
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customer
Mar 2, 2017
Perfect Customer Service
LiveAgent is the perfect solution for my helpdesk and chat support needs at a fraction of the cost of similar products. But what's even more impressive: the provide the best customer service and are always reachable over chat for on the spot support.
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J.M.
Feb 28, 2017
Excellent support
received excellent support fast and efficient today. thank you.
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Guna
Feb 28, 2017
good
good service for live chat support
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Robert
Feb 27, 2017
Amazing Support and a System that Rocks
Although a new user of Live Agent I am amazed at the features included in this system. I was up and running literally in minutes for 2 different brands. Andrej, the support rep. who helped me along through the signup process and with my initial questions was awesome. I seriously look forward to the amount of time LA is going to me save me with running our customer support...not to mention having everything from social accounts to ecom integrated to 1 app instead of 10.
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Steve
Feb 24, 2017
Big help. Thanks
So far so good
Report
Achtmaal
Feb 24, 2017
Can't do without it anymore!
LiveAgent is a superb customer service tool, integrating different stream of customer communications, such as telephone, mail, live chat, contact form, Facebook and Twitter. Seamless integration of these features makes LiveAgent an excellent tool for the provisioning of customers service.
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