LiveAgentReviews of liveagent.com

Great solution for the price. I looked at over 20 different solutions and LiveAgent offered the best value with all the features to help run a consulting company service desk

Great Design with immense features and gamificaition

LiveAgent enables me to provide top notch customer service across several brands. I have seen an up in contact on our sites and have been able to more quickly close more sales with the live chat function.

Excellent company and product, very competitive pricing (the best in the industry so far as I have experienced) as well as the best product for both managing email and live chat.

The support and service of LiveAgent has been amazing during our whole time of working with this company. I highly recommend them for top-notch help desk software.

I have been pleased with LiveAgent thus far. Their customer support is always very responsive, and in general, the user experience is leaps and bounds better than the last support software we used. They also seem very responsive to accommodating for popular user requests or new features. I definitely would recommend using these guys!

Easy to use Before LiveAgent we used Outlook for manage incoming emails for clients. Now we have those emails coming in directly to LiveAgent with categories that get assigned to a team of agents. LiveAgent has allowed us to track and get real stats for agents.

Great service! We previously used Freshdesk in our company. It is about 3 months we moved to LiveAgent. We have more functionalities now for less money. Everything works fine, no outages, no delays. My rating is 90 %, because nothing is perfect and there is always space for improvement. But LiveAgent company seems open to our needs.