LiveAgentLiveAgent is a top-rated help desk software that offers a comprehensive suite of customer support tools, including live chat, ticketing, and customer support functionalities. It allows businesses to seamlessly manage their customer inquiries and support tickets from a centralized platform, providing real-time communication and collaboration with customers. LiveAgent is highly regarded for its user-friendly interface, advanced automation features, and multi-channel support capabilities. It is widely recognized as one of the highest-rated software solutions for businesses of all sizes seeking to enhance their customer support operations.
LiveAgent (liveagent.com) has 616 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Becky
Super easy to set up and become 'live'. Very clean and easy to use - the customizations allowed to match my website designs and colors is great! Ability to have an online knowledge base that looks clean and professional. So much better than our last live chat system!!
Response from LiveAgentJan 24, 2020
Hello Becky, thank you very much for your nice review. We are happy that you are satisfied with our product :) We wish you nice day :)
Steffan
Super Tool zum nutzen. Einfach und schnell klar und strong!
Response from LiveAgentAug 30, 2019
Hello, thank you very much for your nice feedback. We appreciate it. Have a nice day :)
Fernando G.
LiveAgent is a very easy to use tool that allows for you keep good track of communication. It helps improve Agent performance and mostr importantly, customer satisfaction!
Karl J.
Excellent experience thus far! What an upgrade from my last service at more than half the rate!!!!
Response from LiveAgentFeb 25, 2019
Hello Karl, we are happy to have you onboard! :)
Saeed A.
BEE CIARFULL
มุ้ย ว.
Goob bous spin
Sarah B.
LiveAgent is a one stop shop helpdesk software that incorporates many features including livechat, the support is top class and the inclusion of a knowledgebase is an excellent feature.
Andrew S.
On review of the helpdesks available this covers all aspects of what we required and with a support team who continually impress with there speed of response and knowledge I would highly recommend this product
