Do Not Use door dash to deliver little caesars today for a change i decided to use them and they forgot my 2 litre Pepsi was on hold for 40 minutes before I got to speak to someone could not find any way to speak to someone or anything online all they said was we will refund your money so I had to leave the house to go to the store to get pop which was my reason for ordering delivery so I didn't have to leave the house and had to anyway Not Happy At All !!!
SD
Steven D.
The little Caesars on Markland Avenue…
The little Caesars on Markland Avenue in Kokomo Indiana is the worst the people there are so terrible they put you on hold and never come back to the phone I always get the worst service there They’re not friendly terrible service every time No matter what always terrible service
MD
Ms. Disappointed 😟 right N.
Shocked at the Quality!?
I ordered a regular pepperoni pizza, and an order of Italian bread. For the weekend, for fam and friends. I did not ask for extra pepp.....they put too much!
First the Itlalian bread was either old, or just over saturated or both, and I have never been displeased with their bread before!
The pizza crust was DRY and the food arrived warm not hot! And it was horrible and when I opened the box,to throw out items and break down the boxes, the pizza had molded over shadow hour? (Overnight)
That has NEVER happened and no I did not eat it I called their CS number, for a refund of $18. plus dollars, and told them to come get it! I had to call on two different occasions because the first person female didn't give me the details of the 7-10 day LCP wait: I thought they had forgot about it.
So when I called back 4 days later, I spoke with a Jeff, he was rude and condescending and told be about the wait time is why I hadn't seen it, anyway yesterday they refunded $6. And I'm like REALLY!?
IDK if it was because I told Jeff that I WOULD be calling back again If my refund is not at my account.
So what do I make of this behavior? Besides the fact that Jeff made sure I keep MY word in calling back again for the rest of my dough!!
Seriously, this is what you don't do to a "previous" customer!
Because yeah, you lost me from the beginning!
JB
Jeanie B.
I wish a negative score was possible I…
I wish a negative score was possible I got food from the Little Caesars in Foley, Alabama on January 20, 2022 and my food had glass in it. Since then I have called, filled out their complaint form and absolutely no one has contacted me. My opinion is if you want to find non food items in your food, this is the restaurant for you otherwise go somewhere/anywhere else.
AF
Andrew F.
After receiving my order an hour…
After receiving my order an hour late,it was cold and hard. I called to get a refund. They said they would refund all my money. I only got a partial refund. I have tried numerous times to contact them. Including a complaint on better business bureau. They are ignoring my complaint. I consider them to be liars and thiefs! Do not order delivery from them
CD
c d B.
you think thats bad there is a business…
you think thats bad there is a business in lowestoft using the name they expect staff to work a 75 hour for £180 when ask if about this get told to not return. the restaurant has grime where there should be cement i am disgusted that they past themselves off as this company
MG
M G.
Order never delivered, refused to refund= Little Caesar’s will steal your money
I placed an order through the Little Cesar’s website on 12/31/21. They use Door Dash for deliveries, which I was not aware of. My order was never delivered. I called and received a confirmation number for a refund. Now, almost 2 weeks later after waiting on hold for customer service for over an hour one day and then leaving a message requesting a call back. Then never receiving a return call and calling back the next day to remain on hold for 40 min until someone finally answered the phone. I wanted to follow up on the status of my refund and I’m told that I will not receive a refund. They stated I entered the wrong delivery address and it could not be delivered. I assured them that I did not enter the wrong address. They asked if I still had my emailed receipt and if my address was on the order confirmation receipt. I looked and told them that no address was on the receipt besides the store address. I was told that because my address was not listed on the receipt that I can’t prove I put down the correct address, therefore my refund was denied! Now how in the world do I have control over what Little Caesar’s put on their receipts?? This company knows NOTHING about costumer service and obviously doesn’t care if they steal from a costumer by taking money and not providing the product. I spoke to a supervisor and am now waiting for a manager with customer service to call me (which I’m sure they never will). I will NEVER order for Little Cesar’s again! $54 may not be a lot of money to this company but it’s a huge amount for me to spend as a special treat for me and my kids.
UPDATE: It is now over 24 hours later and I still have not received a return call. They may not ever refund my the money they stole but I will post my encounter with Little Caesar’s everywhere I can so others will be aware of how this company works.
AL
Alex
Worst customer service I've ever…
Worst customer service I've ever encountered. On 2 separate occasions I've received my order cold. Not warm but cold. Yet there is nothing they can do about it. Zero care about their customers. Deleted their app and will NEVER order from this company again. Unbelievable