John P.
Had to request charge back from bank
Had to request charge back from bank as the emails they would send seemed to be automated messages despite clear intention requesting cancellation and refund. They sent me this message after requesting the cancellation. "Once again, we sincerely apologize about the delay and unacceptable situation. A new container has finally arrived! A tracking number will be sent to you on June [redacted] or [redacted]. Thank you for understanding and contintued support." Prior to this it was another delay despite confirming payment where funds were removed without shipping or tracking number. I came across this advertisement through Youtube, due to this experience I do not trust Youtube/Google anymore.

