LitmobileReviews of litmobile.us

This is a SCAM!!! I ordered 2 of the Lit Solar Powered Power Banks because of the ’great deal’ they were offering. I expected to have some delay due to the Coronavirus, but after sending 15+ emails asking for an update, I still hadn't received any answer. The only email I had gotten from them was a confirmation of my order. After sending another email stating that I wanted an update or I was canceling my order, I received a message a few days later saying that the products we're back-ordered due to Covid-19 and they should be sending them out in a few weeks. After going online to look for REAL REVIEWS, not what they had made, I chose to cancel my order. I have now sent another 5-8 emails asking for my order to be canceled over the span of 10 days. Still, no response. To make matters worse, they had already charged my credit card!! I have never met a company that charges the second you place the order and not charge the card when the order ships. I am planning on calling my credit card company to report a fraudulent charge if I do not hear back soon. If they do end up shipping their cheap/non-working products, I'm not opening it and just ’returning to sender’. Save yourself the hassle, the money, and your sanity. DO NOT FALL FOR THIS SCAM!!!

Product (Wireless Lit Solar Bank) does not work. It cuts off after 5 to 10 minutes. Litmobile will not issue me an rma so I can return it. They don't answer their emails except to tell me to send my complaint to rma @ litmobile.us. According to their terms of service, I will not get my money back if I don't get authorization from them to return it. I have sent dozens of emails to 4 different emails to their company and no answer. They took my money and gave me a defective unit. When I looked up their name, I discovered they have thousands of complaints just like mine. I think this should be investigated for criminal charges. They are scamming thousands of people out of millions of dollars. They are total crooks.

I saw ads for the solar powered battery bank on YouTube and it looked cool. I placed my order online and they took my money within 24 hours. But 10 days later I still had not received the product. I emailed the company asking for the status. I received a response directing me to contact them through three other email addresses for different departments. I tried the sales one as that seemed the most appropriate. They did not respond. So I issued a credit card transaction dispute. There are similar items on Amazon so I'll just stick with a company that I've always had good communication with and prompt delivery.

I am very disappointed. I placed an online order in error. Shortly thereafter, within an hour, I wrote them several emails apologizing. I wrote it to their sales as well as returns as well as info emails. But I have received no response. Instead now they are shipping the product. Just received an automated email saying that they are shipping it. Now I will have to go through the trouble of shipping it back. I will never ever buy from them again.

This company is terrible... I ordered a portable charger over a week ago and was suppose to get an email shortly after with confirmation/tracking #. Haven't gotten any confirmation other than money being taken out of my account. I have contacted the company through email/instagram/facebook multiple times and they are not responding. Update: The company has finally sent me the powerbank, but after contacting their support team email and various social media pages. They still have never contacted me back yet. So if you order from this company do not expect a tracking number/returns/customer service.