As a buyer, you need to understand that your order can just be cancelled, out of the blue, for no reason, a week after paying. It happened to me and there was no explanation why an order that was won and paid for on 12/14 was suddenly cancelled on 12/22. Useless if you don't get what you pay for. The irony is, as a buyer, you need to be sure to always pay, but as a seller, you can stiff people as much as you want.
TC
tobey C.
Stay away from this company
Stay away from this company. They are scammers and lie about everything
My very first purchase was manifested and 1/3 of the items listed were not even on the pallet. Target however did the right thing and refunded me $100 so I took a chance and ordered another from Amazon. Huge mistake the entire pallet of Returns should’ve been labled at salvage but wasn’t. Amazon knew that the entire pallet would never be fixed. 6 boxes were completely empty Not one item worked or was able to be repaired all manufacturers defect reading H97 error codes I lost $1000 every single item went strait to trash pile. Not one thing was fixable. Please please please don’t expect anything to be as stated on a manifest or estimate retail value to be close. Just take your chances they will not be helpfull and will not care that your a small business trying to get by and keep people working.
I wish I never bought anything from them
I hope you don’t buy from them and tell everyone to beware
Country Appliance in Okc
SD
Sandra D.
I WISH I COULD GIVE THIS COMPANY AT…
I WISH I COULD GIVE THIS COMPANY AT LEAST -10 STARS!!!!
My name is Sandra Daniels and my user id is gemmiser47. I have been a seller for liquidation.com for 6 years 7 months. I'm writing this email to let you know that I had a dispute several months ago from a buyer. Customer support ruled that the dispute was in MY FAVOR and that I would be paid for dusputed item. Then about a week later they changed the outcome of dispute and said the buyer was in favor. I read in my contract that that all rulings of disputes are FINAL. I sent whoever does disputes more paperwork and as of today NEVER HEARD BACK FROM THEM. Meanwhile 2 items that were sent out to two buyers have been completed and it says "paying seller" on Dec 2. I still haven't gotten paid for those 2 items and I was wondering what was taking so long. I come to find out from Jacinta Millikin that I have a negative balance on my account for the dispute and that money was being taken out from my items for the dispute and that UPS said item was undelivered because I was not home. This is not true I stay home all day everyday and not one UPS package was delivered to me and if they did they never put a note saying sorry we missed note they always put on my door saying they tried to deliver a package to me. I never got item back from buyer and I was told by Jacinta Milliken not to worry that the company would take care of dispute. Now all of a sudden I'm not getting paid for my items because of this said dispute?? I will NOT SELL ANYTHING ELSE ON LIQUIDATION.COM SITE UNTIL I RECEIVE ALL MONIES DUE ME FOR ALL OF MY ITEMS. I ALSO WILL WRITE COMPLAINTS TO BBB AND WHOEVER ELSE I CAN REGARDING THIS MATTER. I have been a seller for this company 6 years and 7 months and I know there are a lot of complaints regarding this company. I WILL NOT LET THIS THIS COMPANY STEAL FROM ME BECAUSE THAT IS WHAT THIS COMPANY IS DOING BY NOT PAYING ME FOR MY ITEMS. I WANT PAYMENT IMMEDIATELY FOR ALL ITEMS THAT HAVE BEEN SENT OUT.
TERMS AND CONDITIONS AT LIQUIDATION.COM THEY ARE BREAKING THEIR OWN RULES!!!
Our customer service department accepts and reviews legitimate claims solely as a service. Liquidity Services is not responsible or liable for any Assets, or Listings of third party sellers. Where you have a legitimate claim, refunds or returns of merchandise must be approved by our customer service department. All decisions of the customer service department are final
THESE ARE THE AMOUNTS THAT LIQUIDATION.COM OWES ME
AUCTION ID14758567
AUCTION TITLE / REFERENCE NOTESNatural 34ct Ethiopian Opal Necklace 17.5 Inches MSRP $1200
Opal
TRANS. ID7443153
CLOSING TIME12/07/2020 09:00 AM EST
AMOUNT$100.00SHIPPING / LOGISTICSThe Gemporia
Small Package
STATUS / LAST UPDATEAwaiting Approval
12/14/2020 2:05 PM EST
AUCTION ID14709836
AUCTION TITLE / REFERENCE NOTESNatural 3.84ct Black Star 6 Rays Oval Sapphire Cabochon MSRP $2100
Sapphire
TRANS. ID7427395
CLOSING TIME11/22/2020 7:35 PM EST
AMOUNT$100.00SHIPPING / LOGISTICSThe Gemporia
Small Package
STATUS / LAST UPDATESeller Preparing Shipment
12/03/2020 08:45 AM EST
AUCTION ID14709832
AUCTION TITLE / REFERENCE NOTESNatural 3.22ct Oval Blue Sapphire Madagascar MSRP $2600
Sapphire
TRANS. ID7426659
CLOSING TIME11/21/2020 8:15 PM EST
AMOUNT$100.00SHIPPING / LOGISTICSThe Gemporia
Small Package
STATUS / LAST UPDATEPaying Seller
12/02/2020 9:17 PM EST
AUCTION ID14709580
AUCTION TITLE / REFERENCE NOTESNATURAL BLUE 3.22CT SAPPHIRE MADAGASCAR OVAL MSRP $2500
Sapphire
TRANS. ID7425774
CLOSING TIME11/20/2020 7:45 PM EST
AMOUNT$100.00SHIPPING / LOGISTICSThe Gemporia
Small Package
STATUS / LAST UPDATEPaying Seller
12/02/2020 9:17
PC
Paula C.
Bought clothes looked nothing like the…
Bought clothes looked nothing like the actual picture. I wouldn't put "your" name on what I received, let alone mine. Filed a dispute and was told to basically pound sand. Will never buy again. Buyer beware. SLTech your listings are b/s.
TL
The Litas Hampton R.
Buyers BEWARE!!!
Ordered two pallets from this company that I never got but the tracking numbers they provided showed they were delivered. Sketchy! Calling my bank and opening a dispute against them since they wouldn't do anything about it when I contacted them about the pallets I never received. Never again! Buyers BEWARE!!!!!
NT
Natasha T.
If I could give zero stars I would
If I could give zero stars I would. I ordered 3 pallets received 2 of the 3. I waited 2 weeks for the missing pallet and before disputing it with my credit card company and 1 week later I tried to log into my Liquidation account and the company deactivated my account because I never received my pallet I ordered. I contacted Liquidation multiple times and they never assisted with the missing pallet. Unsure why they believe that I should not receive my funds back when I never received the items. Will never use again.
JM
Jessica M.
Missing Pallets, No Help Recovering
I ordered 2 pallets from Liquidation.com (my first), and I have had a number of issues getting my shipment. First, the shipment was a month late, but this is probably because Fedex Freight tried to deliver it somewhere in Baltimore (I'm in Louisiana). I called UPS Freight, and the woman I spoke to was able to help me find out where my pallets were and give me information on it, including the tracking number (which was not provided to me when I ordered my pallets). She also told me that Liquidation.com is notorious for not labeling shipments correctly and that you might get what you ordered, and you might not. Fast forward to when I receive my shipment, and I get one of the 2 pallets I ordered. I asked the UPS guy about it, and he said they only received the one. I did not sign anything but let them leave the one pallet I received in my garage since the guy had to walk it down my street. So, someone at UPS kept helping me try to locate the second pallet, but they never were able to. After 2 weeks, they finally told me to file a dispute so that Liquidation.com can get in touch with UPS to find out what happened. But, they won't do that. Liquidation.com says I signed for the shipment (which I did not), and that basically they weren't going to even try to find out what happened to my missing pallet. They don't care that I spent $1200 (most of which being shipping) to receive half of what I ordered. Do not waste your money. They do not care about you.
LH
Lucy H.
Buyer Beware!
I am new to the reselling world but after researching and weighing the risks I decided to take a chance on ordering from Liquidation.com. I ordered a pallet of customer returns, having researched and talked to other people who have ordered from them I felt confident that I would be able to at the very least get my money back and possibly make a few bucks. I figured it would be a learning experience and I was aware that I was taking a risk that I would be getting a percentage of items that would be used or possibly not working. Most people that I talked to said that I could count on around 10 to 20% of items being used condition or possibly not working. I felt that I would be ok and would still at the very least make my money back and also get an idea of what to expect on future orders. After receiving the pallet I would say that maybe 50% of items are resalable if that. One item was a damaged open box that had a toaster oven in it that was probably 10 years old - total loss, I received 4 microwaves none of which worked at all 2 were destroyed (falling apart) and 1 was not working and 1 was an old microwave that was thrown in a box that had not insides and was like a Walmart $50.00 microwave when it was new. The rest of the pallet was air fryers half of which did not work. Total loss! I think I maybe have 5 items that I was able to resell and they were cheap air fryers. Spent $900.00 all in. I called customer service because I felt that the listing was misrepresented, I bought a customer return pallet NOT a salvage pallet! I feel like I got 80% salvage and that it not an exaggeration. They told me that was the risk that you take and that they could put in a claim but that the sellers would not do anything about it. I feel like I was 100% misled and I will not be doing business with them again. I caution anyone thinking of buying from this company that you will not get what you pay for. I knew I was taking a chance but as I stated above, this was a salvage pallet not a customer return pallet. Lesson Learned!