Haven’t received my shipment ordered on November 4th. Called and emailed and no response.
Got a tracking link that says it’s been in the same spot for 15 days. Thinking this is a scam and will report
Response from lipomarts.comNov 22, 2024
Hi, Thank you for your order. I'm Linda from the Lipomart store
Once again, we sincerely apologize for this delay due to an unprecedented amount of orders this month. However, you can rest assured that your order has been dispatched and is on its way to you.
The package is being prioritized to be delivered as quickly as possible, its current status will be updated once it arrives at its next destination.
The tracking link will show the scheduled delivery dates soon. You can follow its progress here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92144902358485110009605738
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
EG
Edson G.
I ordered two jerseys about a month ago…
I ordered two jerseys about a month ago and still have not received a tracking number. Countless emails after and guess what? Still don’t have a tracking number. Their customer service is horrendous and I would not recommend it to anyone. It’s frustrating to try and get a definitive answer from them.
Response from lipomarts.comNov 9, 2024
We are very thankful for your order. I'm Linda from Lipomarts store.
Due to an INCREASE NUMBER of orders this month, your order includes 2 items so time to process is longer than normally.
We've checked that your label order has been created. Here's the link: https://www.fedex.com/fedextrack/?trknbr=779669098435&trkqual=2460616000~779669098435~FX
We are waiting for the active tracking number which needs time to be synced on the logistic system. Rest assured that it will be updated within a couple of days.
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 15% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
Kind regards,
Linda
JG
Janice G.
Jerseys are not authentic and they will…
Jerseys are not authentic and they will not except returns under and circumstances. Shipping is dreadfully slow! Don’t waste your money. Shop elsewhere.
Response from lipomarts.comOct 26, 2024
Hi. Thank you so much for your email. I'm Linda from Lipomarts store.
Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey. You can check more details via this link: https://lipomarts.com/return-refund-policy/
We hope you will not worry because we always support our customers in any problems.. Once your package arrives, if there are any issues at all, please hit reply and we can get right back to you.
Kind regards,
Linda
JM
Joanne M.
absolutely horrible company you can’t…
absolutely horrible company you can’t talk to anyone on the phone your jersey comes. It’s way too big, which is not their fault but I wanted to return it to get another one. They had me jump through hoops to measure it measure it across. It went on for weeks I got so fed up I gave up so now I have a jersey sitting here that I can’t use. They are absolutely horrible. Don’t order from them, they should be sued for the way they treat people
Response from lipomarts.comOct 22, 2024
Hi. Thank you so much for sharing your experience with us.
We're so sorry that the new item did not meet your expectations.
We've noticed that you request the size problem on Malik Nabers New York Giants 2024 NFL Draft First Round Pick Player Game Jersey - Royal Men - 2XL.
If the measurement does not match the standard size chart, please take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received
Please kindly check the attached image and put the tape measurement as the red lines
We will check the matter for you when we receive the photos.
Kind regards,
Linda
The image instruction how to meansure: https://prnt.sc/IONnFTulCrcW
AS
Andre S.
HORRIBLE HORRIBLE HORRIBLE experience…
HORRIBLE HORRIBLE HORRIBLE experience from start to finish. They advertise express shipping and don’t meet deadlines. It’s the absolute worst customer service I’ve ever experienced. I also ordered my Wife a jersey in Large which is the size I’ve purchased with her 2 previous jerseys from other stores and Lipomarts refused to accept my return for an exchange. I would not recommend this company to anyone. I’m surprised the BBB allows them to operate after continued bad reviews. Save yourself time, money and experience of this!!
Response from lipomarts.comOct 19, 2024
Hi. Thank you so much for your email.
We're so sorry that the new item did not meet your expectations.
We've noticed that you request the size problem on Men Golden Edition Vapor Untouchable Limited Steelers #90 T.J. Watt Black Jersey, Women -L
If the measurement does not match the standard size chart, please take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received
Please kindly check the attached image and put the tape measurement as the red lines
We will check the matter for you when we receive the photos.
Kind regards,
Linda
Image how to meansure: https://prnt.sc/hUAcaCindATA
MC
Manuel C.
Why do company’s like this are aloud to…
Why do company’s like this are aloud to scam hard working people? Don’t buy from them karma going to catch up with you clowns, remember that keep my $110 bucks just the thought of the poor kids. I was trying to buy the jersey for hurts me. Don’t do business with these clowns
Response from lipomarts.comNov 5, 2024
Hi. Thank you so much for your purchase. I'm Linda from Lipomarts store.
After we looked into this, Your item was delivered in or at the mailbox at 3:18 pm on October 16, 2024 in LITCHFIELD PARK, AZ 85340. I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay!
Our policy is to offer a 100% return/exchange/refund if we have any flaws in the size, color, or style of the jersey. We hope you will not worry because we always support our customers with any problems. Once your package arrives, if there are any issues at all, please hit reply and we can get right back to you.
We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service.
To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store.
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
WR
Willie R.
Pure fraudsters company do not order it…
Pure fraudsters this company do not order it has been 3 weeks and it keeps saying same messages everyday.
Some Linda swears up and down it's shipped. DO NOT FOOL WITH THEM
On Its Way to USPS
Departed Shipping Partner Facility, USPS Awaiting Item
WOODRIDGE, IL 60517
October 10, 2024, 11:10 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Departed Shipping Partner Facility, USPS Awaiting Item
WOODRIDGE, IL 60517
October 9, 2024, 12:30 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Arrived Shipping Partner Facility, USPS Awaiting Item
WOODRIDGE, IL 60517
October 7, 2024, 10:27 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Arrived Shipping Partner Facility, USPS Awaiting Item
WOODRIDGE, IL 60517
October 6, 2024, 10:19 am
Shipping Partner: FAST TRACK EXPRESS INC.
Departed Shipping Partner Facility, USPS Awaiting Item
WOODRIDGE, IL 60517
September 23, 2024, 2:40 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Arrived Shipping Partner Facility, USPS Awaiting Item
WOODRIDGE, IL 60517
September 23, 2024, 12:40 pm
Shipping Partner: FAST TRACK EXPRESS INC.
Picked Up By Shipping Partner, USPS Awaiting Item
WOODRIDGE, IL 60517
September 23, 2024, 10:40 am
Shipping Partner: FAST TRACK EXPRESS INC.
Shipping Label Created, USPS Awaiting Item
MELROSE PARK, IL 60160
September 23, 2024, 8:03 am
Response from lipomarts.comOct 12, 2024
Hi, Thank you for your order.
Once again, we sincerely apologize for this delay due to an unprecedented amount of orders this month. However, you can rest assured that your order has been dispatched and is on its way to you.
The package is being prioritized to be delivered as quickly as possible, its current status will be updated once it arrives at its next destination.
The tracking link will show the scheduled delivery dates soon. You can follow its progress here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92612903396155000083547123
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
DC
DIANA C.
Jersey order
I ordered two custom Jerseys On September 13 2024. Shipping tracking has been updated 3 times saying the package is New Jersey awaiting USPS pick up. I’ve asked for a full refund and they assure me that my package is in transit.
Response from lipomarts.comOct 7, 2024
Hi, Thank you for your order. I'm Linda from the Lipomart store
Once again, we sincerely apologize for this delay due to an unprecedented amount of orders this month. However, you can rest assured that your order has been dispatched and is on its way to you.
The package is being prioritized to be delivered as quickly as possible, its current status will be updated once it arrives at its next destination.
The tracking link will show the scheduled delivery dates soon. You can follow its progress here: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9200190359099200624958
We sincerely hope you will accept our apologies and be understanding.
Kind regards,
Linda
