lipomarts.comReviews of lipomarts.com

Response from lipomarts.comAug 6, 2024

First, we want to extend our sincere apologies for all inconvenience with our customer service agent. Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/ If the measurement does not match the standard size chart, please take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us! To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. Linda

Response from lipomarts.comAug 6, 2024

Thank you so much for your kind help on order. We're so sorry for all the inconvenience you had. We will accept to solve the problem if we have any flaws in size, color, or style. Please kindly check the link below: https://lipomarts.com/return-refund-policy/ Actually, the hoodie is not 100% cotton, it is mixed between cotton and polyester. In this case, we checked and realized that the item is described as the product image and no errors on the shirt, so our policy doesn't allow us to offer a return/refund. To make it up to you, please enjoy 15% OFF for your next orders as a gesture of goodwill. Hope you sympathize and understand us. Anything else you need, please kindly let us know. Kind regards, Linda

Response from lipomarts.comAug 6, 2024

Thank you so much for reaching out. We know that our service is not for everyone. But we have many orders and customers every day, we hope you will not worry about our products. Due to increased orders this month, the delay may be an incident that we don't want to happen. Many customers forgot to remove the bad reviews about shipping time after receiving items. We hope you will not worry about that because we have received many orders every day. Can you send us order ID which you used place order on our site to help us support order status as quickly as possible? Kind regards, Linda

Response from lipomarts.comAug 6, 2024

First, we want to extend our sincere apologies for all inconvenience with our customer service agent. Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/ If the measurement does not match the standard size chart, please take photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us! To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. Linda

Response from lipomarts.comAug 6, 2024

Hi. Thank you so much for sharing your experience with us. We really appreciate your feedback on the received item and we're happy to make the right things for you. To avoid misunderstanding, can you please take some pictures of the ENTIRE FRONT & BACK jersey & its DEFECTS and send them back to us? Please kindly spread it out straightly on a flat surface. We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us! To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. Linda

Response from lipomarts.comAug 6, 2024

First, we want to extend our sincere apologies for all inconvenience with our customer service agent. Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/ Due to the number of orders, we can't rely on your words to solve the problem. We hope that you will join hands to solve this issue softly by taking photos of the SIZE LABEL and the LENGTH & CHEST (armpit to armpit) of the item you received. We will check your problems when receiving the photos. We sent this instruction to your email addresss but overdue we have not received the correct photo so we can't support this case for you. Hope that you're sympathetic with us! To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. Linda

Response from lipomarts.comAug 6, 2024

Hi. Thank you so much for your email. Our policy is to offer a 100% return / exchange / refund if we have any flaws in the size, color, or style of the jersey lasts 30 days. You can check more details via this link: https://lipomarts.com/return-refund-policy/ We hope you will not worry because we always support our customers in any problems. In this case, we will be ready to support you but we have not received your email response item yet so we can't support you the best. Hope that you're sympathetic for us! Please let us know if you have any further questions or concerns. Kind regards, Linda

Response from lipomarts.comAug 6, 2024

Thank you so much for your kind help on order. We're so sorry for all the inconvenience you had. We will accept to solve the problem if we have any flaws in size, color, or style. Please kindly check the link below: https://lipomarts.com/return-refund-policy/ Actually, the hoodie is not 100% cotton, it is mixed between cotton and polyester. In this case, we checked and realized that the item is described as the product image and no errors on the shirt, so our policy doesn't allow us to offer a return/refund. To make it up to you, please enjoy 15% OFF for your next orders as a gesture of goodwill. Hope you sympathize and understand us. Anything else you need, please kindly let us know. Kind regards, Linda