LioGamesReviews of liogames.com

Response from LioGamesMay 20, 2025

Hi Kaushik, thank you for your honest feedback. We’re glad you liked our pricing, and we’re truly sorry about the trouble you faced with the cart while trying to purchase the weekly pass. Your experience matters to us, and we're actively working on improving the website's performance and user experience. We appreciate your patience and support — updates are on the way to make things smoother for everyone. Thank you!

Response from LioGamesMay 20, 2025

Hello Prem, the refund for your order #227809 has been credited to your wallet. You can use the wallet balance for future purchases. Please feel free to contact us if you need any further assistance. Thank you!

Response from LioGamesMay 20, 2025

Hi Trap. Music, we’re sorry to hear about the issues you've faced during recharges and transactions. We understand how frustrating this can be, especially during events. Sometimes delays happen due to high traffic or bank server outages, which are unfortunately beyond our control. However, we're constantly working to improve the experience.

Response from LioGamesMay 20, 2025

Hi Fiona, we're sorry for the inconvenience you experienced. It appears that your account was on a different server (Singapore), which is why the recharge couldn't be completed and the refund process was initiated. Please be assured that we do not keep any failed transaction amounts — if you haven’t received your refund yet, kindly contact our support team with your order details, and we’ll resolve it as soon as possible. We truly value your feedback and are here to help!

Response from LioGamesMay 20, 2025

Hi Dharitri, we’re sorry for the inconvenience caused earlier. We’ve checked and can confirm that the amount of ₹120 has been successfully refunded to your wallet. You can now use this balance for future purchases. If you face any further issues, please feel free to reach out. We’re here to help!