LinenneReviews of linenne.com

Absolutely a disappointment! I am furious at these scammers! 1 -the clothes have nothing to do with the photos and the quality is below any criticism. 2. Only one piece arrived from my order, all the dresses I had ordered and paid for were missing. When I wrote to the support to ask where my dresses were - they most insolently replied that my dresses had been sent and delivered! They offered me a ridiculous total compensation of $19, given that each dress cost over $35. Don't tie them to the nice website and pictures - it has nothing to do with reality, and their service is a nightmare.

This is the worst experience I have had so far. I ordered without knowing that the order was coming from america. then I was told that it was actually coming from china. for a month I have been writing with the support team to get the address where to send them back. they are repeatedly refusing. I must have 50 emails with them asking them to give me the address. the clothes on the site have nothing to do with what you get in reality, the material is of inferior quality, it's a big scam.

I wish I could post pictures of the dress I ordered compared to the thing I received and pictures of the bad stitching/uneven neckline. The fabric is transparent and feels nothing like the linen/cotton combo it was supposed to be. If I want to send it back, I have to pay for the return! Give this company a big miss!

If I could I would give this company zero. DO NOT BUY FROM THIS COMPANY! I purchased 4 items from this company. One item did not arrive and when I queried it they said it had been sent separately. I pointed out that I had not received a tracking number for this parcel and they sent me a webpage that doesn’t work and a tracking number. When I checked the tracker the package had only been dispatched on 25th June. I ordered it on 25th May which means they have been economical with the truth. I’m assuming it wasn’t packed at the time in error and I would have thought more of them if they had just admitted the problem. Watch this space to see if I receive it. Of the remaining items, 2 were too small. Their sizes in general are way too small. I asked them to change the items to the next size up and they said they could not change the size because they had sent the correct size. Apparently it’s their policy not to exchange or refund if you order the incorrect size. They offered a token of 9US dollars as compensation. In my view this is really poor customer service. I did notice that positive reviews are all from the USA. Customers from other countries seem to have had similar problems to mine. Clearly they are struggling to adequately service their international market and their policy amounts to STEALING FROM THEIR CUSTOMERS. I’d like a full refund please which is something reputable companies do because they care about customer satisfaction.

Produits pas à ma taille impossible à retourner; le SAV reste très courtois, mais ne me permet pas de renvoyer les articles même si j'en prends les frais à ma charge... Il s'agit sûrement d'une IA au sang froid... la solution offerte: remboursement de moins de 20% (au départ on ne m'en proposait même que 8%) et garder et donner ou revendre

Scammers! Do not waste your money!

I recently purchased this set and couple more items and I must say, it is one of the worst purchases I’ve ever made. Here’s a breakdown of my terrible experience: Fit and Comfort: Despite its name, there is nothing stylish or comfortable about this brand The fit is completely off. Quality: The quality is abysmal . The material feels cheap and scratchy, not soft as advertised. Design: The design looks good in the pictures, but in reality, it’s a mess. The color is not as vibrant as shown online; it looks dull and faded. Customer Service: To top it all off, the customer service is worst . When I reached out for a refund, they were unresponsive and unhelpful., I finally got a response, but they refused to take responsibility and refund Overall: is a complete waste of money. It’s uncomfortable, poorly made, and the company’s customer service is a joke. Save your money and avoid this product at all costs. You’re better off buying something from this brand

THIS COMPANY IS A SCAM!! THE PRODUCT IS VERY VERY POOR QUALITY AND NOT TRUE TO SIZE!! THEIR RETURN POLICY IS A SHAM!! THEIR ADVERTISEMENT ALL AROUND IS A SHAM!! DO NOT PURCHASE FROM THIS COMPANY. THEY WONT GIVE ME AN ADDRESS FOR ME TO RETURN MY PRODUCT FOR MONIES IN RETURN!!!! :( :( :(