Nancy B.
Uncaring company
A friend of mine always buys me life is good shirts as gifts. I have always loved them and loved the quality. So this time I bought myself a shirt and found that it was impossible to place the order. When I called, no one at customer service knew English much less tried to help. It’s very sad actually. I’d ask the same questions over and over and over and they just did not understand & then they would hang up. I finally Asked for a supervisor & the supervisor also did nothing and could not understand me and hung up. But I finally got somebody who spoke English as their native language and she said she was from the corporate office. When I told her everything that’s been going on, she said it’s not true , I’m not telling the truth and I’m very unkind. I’d ask her questions and she just sat there and wouldn’t speak. when I asked why I was being ignored, she said she didn’t understand me. It made no sense telling me I was lying and I am unkind. When I asked her to stop with the name calling, She said, saying, I was unkind as not name-calling but when I handed it back to her, suddenly it was! this company offers no customer service. They do not care about the customer. They managed to save their business last year, but at this rate, I doubt it’ll be around much longer. it’s just too bad that people don’t care about each other, only the bottom line. Horrible company.


